I am 21 Years Young: I speak English and Spanish Fluently.I am a thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
Work History
Employee/Crew Shift Leader
DQ Grill & Chill Restaurant
11.2024 - Current
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Distributed necessary tasks and duties during each shift.
Supervised team members and oversaw effective and efficient completion of job duties.
Manager / Grounds keeper
Villa Bella Vista
09.2022 - 07.2023
Responsibilities
Managing the online guest bookings
Checking guests into the properties
Orientating the guests with the town to make their stay more pleasant
Translating for guests when requested
Aligning tours when the guest wanted to go on them
Keeping the pool and the grounds clean and presentable for all guests
My language skills allowed me to provide great customer service by removing the barrier for the guests of the Villa's
I was able to time manage to help the guests and maintain the property for 24 hours a day
Was able to help guests with things that would be rather complicated and made their stays much more pleasant and enjoyable
Team Member / Team Supervisor
Tim Hortons Inc
08.2019 - 01.2022
Responsibilities as Team Member
Making sure to make people's orders correct and in a timely manner
Working with my team to accomplish all tasks that were delegated and assure safety while doing so
Accomplishing all assigned tasks as well as assigning tasks to Team members
Making sure that our drive through time was within the designated range of acceptable service
Work in an unsupervised environment while supervising others
Following directions that are set at the beginning of each Shift by the previous supervisor
Exceeding Expectations with an average of 90% on all 6-month evaluations
Worked in a fast pace and stressful environment
Being able to become a supervisor after my first 6-month review