HAMED ADAM

• Collect and deliver time-sensitive packages.
• Interact with customers and the community.
• Follow safety regulations to maintain safe work environment.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used hand-held scanners and physical logs to accurately track item movements.
• Follow verbal and written instructions to properly move packages.

• Coordinate work orders
• perform and assist with cleaning duties as necessary
• Meet with staff to resolve performance issues, personal work related issues, maintain company policies and strategize to achieve a confident workplace environment.
• Investigate complaints regarding service and equipment issues and take corrective action.
• Conduct private meetings with clients in regards to specific requests, complaints or services needed.
• Maintain records of work hours, budgets, payroll and other employee information.
• Conduct monthly meetings in regards to workplace safety and policy reminders.
• Inspect facility and grounds to ensure specifications are met.

SPECIAL PROJECTS MANAGER

• Coordinate work order for clients
• Plan and schedule jobs with crew members and other employees within the company.
• Responsible for work truck and company equipment.
• Work directly with clients to ensure job specifications are met.
• Perform heavy duty jobs such as; stripping, waxing, painting, concrete sealing, carpet cleaning, grinding, parkade cleaning and polishing.
• Prepared reports and schedules with accuracy.

• Meet with potential new contracts
• Train and supervise staff
• Schedule and coordinate specific work orders
• Assist with various work projects as required

• Answer phone and give information to customers, take messages and transfer calls to appropriate individuals.
• Create, maintain and enter information into database.
• Operate office equipment such as fax machines, copiers and phone systems.
• Arrange repairs for equipment malfunctions.
• Complete forms in accordance with company procedures.
• Schedule and confirm appointments for clients, customers or supervisors.
• Conduct searches to find needed information using various internet sources.
• Responsible for parking and transporting vehicles within the company lot.
• Responsible for taking payments and assisting customers with luggage at company check points located in the Calgary International Airport.