ASHTON HOLMES

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

• Sell memberships and participate in marketing and outreach events
• Provide advice and assistance in areas of businesses operations to ensure financial viability and future success
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Connecting with multiple customers daily to work towards increasing representation
• Connecting with multiple customers daily to work towards brand awareness and customer retention
• Participating in marketing and outreach events
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Updated account information to maintain customer records.

Awarded:

• Honour Roll, [2020, 22,23] [SAIT]
• 3.6 GPA
• Bulletproof Hockey CO, Founder/Creator & Business Partner [Created a base layer of hockey protection equipment]- Capstone Project
• Recipient of Indspire Building Brighter Futures Award, [2019/20/21/22/23]
• Alberta Blue Cross Scholarship, [2022/23] from Alberta Blue Cross
• Jimmy Codon Award, [2019/20/21/22] from SAIT Athletics for Sponsored Student Athlete
• Junior/Senior Athlete for SAIT Trojan's Women's Hockey, [2019] to [2023]
• Member of Content Marketing Club, [2022] to [2023]
• Member of Management Student Association [MSAYYC], [2023]
• Professional Development Studies: [BBA Marketing], [2023]
• Completed College-level Coursework: BBA Marketing, [SAIT}