Ashton Harvey
Hawthorne
Summary
Skilled in payment processing and renowned for exceptional customer service, I excelled at Tj Maxx by ensuring efficient transactions and fostering positive customer relations. My adept cash handling and proactive problem-solving enhanced store operations, contributing to a seamless shopping experience. Skilled in providing excellent customer service and resolving customer complaints. A strong communicator with the ability to remain calm in stressful situations. Looking to leverage expertise in customer service to take on a new challenge in a challenging environment. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
Work History
Job Coach
Pathways Regional Support Services
12833 S Broadway
02.2025 - Current
- Developed individualized employment plans for clients to enhance job readiness and skills.
- Facilitated workshops on resume writing, interview techniques, and job search strategies.
- Provided ongoing support and guidance to clients during the job placement process.
- Collaborated with local employers to identify job opportunities suitable for clients' skill sets.
- Assisted clients in overcoming barriers to employment through tailored support services.
- Monitored client progress and adjusted strategies to ensure successful employment outcomes.
- Conducted assessments to evaluate client strengths and areas for improvement in job readiness.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
Cashier
Tj Maxx
hawthorne, CA
06.2023 - 12.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Helped restock shelves when necessary to maintain an organized display area.
- Accurately processed customer payments using cash, credit cards, and checks.
- Developed strong customer service skills by providing efficient and accurate service.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Handled customer complaints and inquiries in a courteous and efficient manner.
Education
High School Diploma - undefined
Lawndale high school
Lawndale06.2024
Skills
- Payment Processing
- Drawer balancing
- Product restocking
- ID Verification
- Customer Service
- Customer Assistance
- Cash Handling
- Returns processing
- Cash Register Operation
- Progress monitoring
- Group and individual instruction
- Skill development
- Resume development
Timeline
Job Coach
Pathways Regional Support Services
02.2025 - Current
Cashier
Tj Maxx
06.2023 - 12.2023
High School Diploma - undefined
Lawndale high school