Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ASHRAFUL HOQUE

SCARBOROUGH,ON

Summary

Motivated and safety-focused commercial truck driver with a valid Class A with Z endorsement license. Recently completed accredited truck driving training with hands-on experience operating tractor-trailers and performing pre-trip and post-trip inspections. Committed to delivering goods on time, while ensuring the highest standards of safety and customer service. Eager to begin a long-term career with a reputable transportation company where a strong work ethic and dedication can contribute to team success.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Grab & Go Deshi Kitchen
Toronto, Ontario
10.2024 - Current
  • Deliver fresh produce to the restaurants and stores efficiently.
  • Manage the loading and unloading of delivery trucks to ensure accuracy.
  • Communicate with stores and suppliers about delivery schedules and product availability.
  • Maintain vehicle cleanliness, and perform routine maintenance checks.
  • Navigate routes using GPS technology for timely deliveries.
  • Inspect merchandise for quality assurance prior to delivery.
  • Prepare paperwork associated with deliveries, such as invoices and bills of lading.

Customer Service Representative

Pizzaiolo Gourmet Pizza
Toronto, Ontario
10.2018 - 10.2024
  • Resolved customer inquiries and issues with efficiency and professionalism.
  • Processed orders accurately using point-of-sale systems, ensuring inventory records were up to date.
  • Trained new staff on customer service protocols and product knowledge to enhance team performance.
  • Collaborated with kitchen staff to ensure timely preparation of orders during peak hours.
  • Collected and managed customer feedback, providing suggestions for menu improvements to management.
  • Maintained a clean, organized workspace in compliance with health and safety standards.

Education

Diploma - Digital Marketing

Centennial College of Applied Arts And Technology
Scarborough, ON
12-2024

Diploma - Tourism And Hospitality

Seneca College of Applied Arts And Technology
North York, ON
08-2020

Skills

  • Valid CDL license (Class A with Z endorsement)
  • Clean driving record (5 years driving experience)
  • Clear verbal and written communication in English
  • Vehicle inspection knowledge
  • Defensive driving
  • Loading and unloading
  • Inventory management
  • Documentation and reporting
  • Tractor-trailer driving
  • Heavy lifting
  • GPS operation
  • Time management
  • Team collaboration
  • Client relationship management

Languages

English
Full Professional
Bengali
Native/ Bilingual
Hindi
Professional

Timeline

Delivery Driver

Grab & Go Deshi Kitchen
10.2024 - Current

Customer Service Representative

Pizzaiolo Gourmet Pizza
10.2018 - 10.2024

Diploma - Digital Marketing

Centennial College of Applied Arts And Technology

Diploma - Tourism And Hospitality

Seneca College of Applied Arts And Technology

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ASHRAFUL HOQUE