Ashraf Neisari
Windsor,ON
Summary
Technology professional with over 10 years of experience in IT infrastructure, systems support, and project management. Expertise in leading cross-functional teams to enhance operational efficiency and deliver comprehensive technical solutions, achieving a 30% reduction in workloads through automation. Proficient in managing enterprise technology environments, ensuring data integrity, and implementing compliance measures. Recognized for strengths in vendor management, system optimization, and strategic planning, with a focus on improving user satisfaction and performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Application Specialist
WECHC
Windsor, ON
09.2023 - Current
- Achieved 30% workload reduction through business requirements gathering and task automation.
- Migrated manual processes to centralized software systems, enhancing data accuracy and productivity.
- Conducted evaluations of current practices and consulted with providers to identify automation features.
- Deployed licensed software modules to maximize resource utilization without extra costs.
- Digitized critical information for real-time tracking and improved decision-making accessibility.
- Led user training sessions, promoting best practices and optimal feature utilization.
- Developed advanced SQL queries and Power BI dashboards for data-driven insights and strategic planning.
- Facilitated regular meetings with stakeholders to capture requirements and streamline processes.
Sessional Instructor
St. Clair College
Windsor, ON
09.2017 - 04.2023
- Delivered courses on Computer Networking, Analytic Tools, and Data Analytics.
- Prepared and presented engaging lectures with practical lab sessions.
- Guided students in constructing networking infrastructure and configuring devices.
- Taught TCP/IP fundamentals, network security, and system architecture concepts.
- Instructed on HTML, programming languages, and data analysis tools for real-world application.
- Collaborated with program team to align curriculum with industry trends.
Graduate Research Assistant
University of Windsor
Windsor, Ontario
01.2018 - 09.2020
- Conducted advanced research in Natural Language Processing and AI, applying machine learning techniques for spam detection.
- Developed and optimized datasets, extracting insights using Python, TensorFlow, and deep learning methodologies.
- Published research findings in peer-reviewed journals, enhancing knowledge in cybersecurity and AI-driven risk mitigation.
- Created comprehensive documentation for ETL processes, ensuring data integrity and efficiency in analytical pipelines.
- Led programming labs while providing technical training for IT and computer science courses.
Manager of information Technology
AvaTeb
Tehran, Tehran
01.2010 - 10.2013
- Managed organization’s technology infrastructure, covering end-user devices, software, servers, and networking.
- Led IT infrastructure projects, handling procurement and installation of computers and peripherals.
- Oversaw network configuration for all connected devices to ensure secure connectivity.
- Negotiated vendor contracts for outsourced support services, promoting cost-effective solutions.
- Implemented access controls and antivirus systems to safeguard corporate data integrity.
- Developed IT security protocols to prevent unauthorized access and protect sensitive information.
- Streamlined IT service delivery by introducing advanced solutions and driving cybersecurity initiatives.
Education
Master of Science - Computer Science
University of Windsor
Windsor, ON04-2020
College Diploma - Computer Networking
St. Clair College of Applied Arts And Technology
Windsor, ON04-2017
Bachelor of Science - Information And Computer Systems
Azad University
Tehran, Iran04-2012
Skills
Networking protocols and security
- SQL development and analytics
- Data visualization with Power BI and Tableau
- Process automation and migration
- Software deployment and reporting
- AI, machine learning, and natural language processing
- Database architecture and management
- Network deployment and maintenance
- Project management and business planning
- Client relations and account management
Accomplishments
- Multiple Faculty Academic Awards for excellence in academic performance and contributions to program success
- Outstanding Student Award & Scholarship, recognizing exceptional academic achievement and leadership
- Employee of the Year Award for outstanding performance and contributions to organizational goals
- Publication: "Spam Review Detection Using Self-Organizing Maps and Convolutional Neural Networks", published in the Computers & Security journal
Languages
English
Professional
Persian
Professional
Certification
- CompTIA Security + Certificate
- Management and leadership Certificate
Timeline
Application Specialist
WECHC
09.2023 - Current
Graduate Research Assistant
University of Windsor
01.2018 - 09.2020
Sessional Instructor
St. Clair College
09.2017 - 04.2023
Manager of information Technology
AvaTeb
01.2010 - 10.2013
Master of Science - Computer Science
University of Windsor
College Diploma - Computer Networking
St. Clair College of Applied Arts And Technology
Bachelor of Science - Information And Computer Systems
Azad University
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