Ashraf KP
Sarnia,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Experience Salesfloor Associate
Walmart Canada
05.2020 - 10.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations on the sales floor.
- Increased overall store revenue by upselling and cross-selling relevant products to customers.
- Resolved customer issues promptly and professionally, resulting in repeat business and positive feedback.
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
- Assisted customers with locating desired items, providing knowledgeable guidance on product features and benefits.
Sales Consultant
Forest Auto Used Cars
10.2021 - 07.2023
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Sales Consultant and Team Leader
Signature Honda
05.2014 - 05.2019
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
Education
Business Management -
Lambton College
01.2021
Bachelor of Business Management -
Kannur University
01.2014
Skills
- Computer Literacy
- Effective Communication
- Decision Making
- Positive Attitude
- Problem Solving
- Inventory Management
- Organizational Skills
- Cash Handling
- Attention to Detail
- Customer Service
- Multitasking
- Time Management
- Product Knowledge
Certification
- G class driver's license
- Forklift license
- OMVIC Certification
Languages
English
Professional Working
Arabic
Professional Working
Hindi
Professional Working
Malayalam
Native or Bilingual
Timeline
Sales Consultant
Forest Auto Used Cars
10.2021 - 07.2023
Customer Experience Salesfloor Associate
Walmart Canada
05.2020 - 10.2023
Sales Consultant and Team Leader
Signature Honda
05.2014 - 05.2019
Business Management -
Lambton College
Bachelor of Business Management -
Kannur University
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