Ashraf Hussain
Sacramento
Summary
Compassionate Case Manager experienced in immigrant environments with proven track record of success managing and leading social services programs. Hardworking and dedicated to achieving desired case outcomes, offering excellent problem-solving, conflict resolution and communication through Bilingual and other abilities. Proactive and resourceful with strong knowledge of community resources with the passion for helping others. Skilled in case management and doing budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Resettlement Case Manager
Jewish Family And Community Service
11.2019 - 12.2021
- Assessed needs of each client and recommended appropriate services and resources.
- Maintained high level of client confidentiality, following strict guidelines and recommendations.
- Provided crisis intervention and case management services to the immigrants.
- Created treatment or service plan meeting each client's individualized needs.
- Coordinated with courts and community agencies for supportive services.
- Documented progress in treatment plans, educational and housing assistance and maintained updated case records on the database.
- Secured housing, medical care and employment for clients by collaborating with the community with the help of my organization.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Medical Transporter
Bay Medic
11.2017 - 11.2018
- Transported elderly patients to and from facilities and performed essential ambulatory care.
- Helped patients complete activities of daily living.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Cleaned, sanitized and moved hospital equipment.
- Warmly greeted patients and visitors and made each feel welcome.
- Responded to emergency situations to help with lifting and transporting patients.
- Provided physical support to patients through diverse types of mobility assistance.
Security Consultant
Roots Of Peace
03.2017 - 11.2017
- Mitigated operations risks through proactive coordination of crisis response and emergency management strategies.
- Reviewed and audited clients' facility security management programs.
- Developed improvement initiatives by implementing effective emergency resolution.
- Controlled access to building by monitoring surveillance equipment and logbooks.
Security Manager
Roots Of Peace
01.2013 - 01.2017
- Investigated incidents and wrote reports.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
Advisor (for Afghan National Police of UN)
Unama
01.2012 - 01.2013
- Anticipated responses and prepared clear and articulate answers.
- Produced detailed reports outlining key issues and proposed solutions.
- Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success for the peacekeeping and Field departments.
- Planned, developed and implemented strategies to convey information with key decision makers.
Billangual and Escort Driver
LGB & BNV US Army Troops
01.2009 - 01.2012
- Assisted military contracting officers with local purchases.
- Gave information about afghan culture and their way of living while escorting them.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Communicated effectively with clients to establish scope and requirements of translation, following up after submission of work to confirm satisfaction of the service.
- Carried out day-day duties accurately and efficiently.
Bilingual and Escort Driver
Personal Security Defense
02.2008 - 01.2009
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Delivered goods and products to customer on time and in excellent condition.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
Education
High School Diploma -
Abdul Hadi Dawi
Kabul Afghanistan12.2002
Skills
- MS Office
- Social Work
- Document Organization
- Flexible Leadership and Team Player
- Bilingual (Farsi, Pashto, English, Hindi)
- Quality Assurance Controls
- Direct Patient Care
- Medical Records Management
- Conflict Resolution
- Multitasking and Organization
- Case Planning and Management
- Staff Monitoring
Certification
- CPR Certification
- Security Management Training Certification
- Armor Vehicle Training Certification
- GPS Certification
- Driving License
Languages
Persian
Native or Bilingual
pashto
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Resettlement Case Manager
Jewish Family And Community Service
11.2019 - 12.2021
Medical Transporter
Bay Medic
11.2017 - 11.2018
Security Consultant
Roots Of Peace
03.2017 - 11.2017
Security Manager
Roots Of Peace
01.2013 - 01.2017
Advisor (for Afghan National Police of UN)
Unama
01.2012 - 01.2013
Billangual and Escort Driver
LGB & BNV US Army Troops
01.2009 - 01.2012
Bilingual and Escort Driver
Personal Security Defense
02.2008 - 01.2009
High School Diploma -
Abdul Hadi Dawi
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