Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashok Malla

Flamborough

Summary

Dedicated housekeeping professional with a proven track record at Hotel Yak & Yeti, excelling in guest relations and time management. Expert in sanitization procedures and maintaining pristine environments, I enhanced guest satisfaction through efficient multitasking and collaboration, ensuring a welcoming atmosphere for all visitors.

Overview

6
6
years of professional experience

Work History

Housekeeping Room Attendant

Hotel Yak & Yeti, Kathmandu
01.2019 - 03.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.

Housekeeper

Royal Singi Hotel, Kathmandu
09.2016 - 07.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

High School Diploma -

Nava Jyoti Higher Secondary School
Kathmandu, Nepal
11-2012

Skills

  • Customer service
  • Guest relations
  • Vacuuming and sweeping
  • Housekeeping
  • Time management
  • Multitasking and prioritizing
  • Sanitization procedures

Languages

Nepali
Native or Bilingual
Arabic
Limited Working
Hindi
Professional Working
English
Full Professional

Timeline

Housekeeping Room Attendant

Hotel Yak & Yeti, Kathmandu
01.2019 - 03.2023

Housekeeper

Royal Singi Hotel, Kathmandu
09.2016 - 07.2018

High School Diploma -

Nava Jyoti Higher Secondary School
Ashok Malla