Ashok Malla
Flamborough
Summary
Dedicated housekeeping professional with a proven track record at Hotel Yak & Yeti, excelling in guest relations and time management. Expert in sanitization procedures and maintaining pristine environments, I enhanced guest satisfaction through efficient multitasking and collaboration, ensuring a welcoming atmosphere for all visitors.
Overview
6
6
years of professional experience
Work History
Housekeeping Room Attendant
Hotel Yak & Yeti, Kathmandu
01.2019 - 03.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
Housekeeper
Royal Singi Hotel, Kathmandu
09.2016 - 07.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
High School Diploma -
Nava Jyoti Higher Secondary School
Kathmandu, Nepal11-2012
Skills
- Customer service
- Guest relations
- Vacuuming and sweeping
- Housekeeping
- Time management
- Multitasking and prioritizing
- Sanitization procedures
Languages
Nepali
Native or Bilingual
Arabic
Limited Working
Hindi
Professional Working
English
Full Professional
Timeline
Housekeeping Room Attendant
Hotel Yak & Yeti, Kathmandu
01.2019 - 03.2023
Housekeeper
Royal Singi Hotel, Kathmandu
09.2016 - 07.2018
High School Diploma -
Nava Jyoti Higher Secondary School
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