Ashnoor Khokhar

• Facilitated order placement, executed transactions, and extended courteous greetings to customers.
• Proficiently managed cash transactions and oversaw financial aspects of sales at conclusion of each shift.
• Demonstrated adept multitasking abilities in dynamic, time-sensitive, and fast-paced environment.
• Elevated customer satisfaction through effective and timely resolution of concerns.

• Utilized strong communication skills to interact with customers via various channels, including phone, email, and chat, ensuring positive and efficient customer experience.
• Demonstrated analytical abilities to understand and address customer concerns, resolving issues promptly and accurately.
• Took proactive approach to anticipate challenges faced by customers and came up with strategies to deal with their issues.
• Utilized key performance indicators to evaluate personal performance and continuously improved processes to achieve and exceed departmental goals.
• Received managerial honors for providing promising resolutions ensuring repeat business and customer loyalty.

(Used Microsoft tools like, excel, powerpoint)