Ashna Babbar
Delta,BC
Summary
Dedicated administrative manager with with over 9 years of experience in managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
Overview
10
10
years of professional experience
Work History
Administrative Manager
SI-UK Vancouver
British Columbia , Canada
08.2023 - Current
- Streamlined communication processes within the organization, enhancing overall efficiency across departments by eliminating unnecessary delays or miscommunications among team members.
- Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
Immigration Manager
Best Immigration Service
03.2021 - 09.2022
- Oversee and coordinate office administrative procedures and review, evaluate and implement the new procedures
- Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
- Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- Coordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services
- Conduct analyses and oversee administrative operations related to budgeting, contracting, and project planning and management processes
- Assist in preparation of operating budget and maintain inventory and budgetary controls
- Assemble data and prepare periodic and special reports, manuals and correspondence
- Assisted the marketing manager in writing press releases and conducting surveys through phones and emails.
Team Leader
Leverage Edu
08.2020 - 03.2021
- Organizing work, connecting work to the context, delegating tasks, leading by example, allocating and managing application, problem-solving, managing work with agents.
- Reporting progress to stakeholders, coaching to improve team member skill sets, motivating team members to accomplish their goals, nurturing team members' strengths and identifying areas for improvement, representing and advocating for team needs.
UK Admission Officer
SI-UK India
02.2016 - 05.2020
- Processing applications for U.K., Ireland, Japan, Bangkok
- Also, process UCAS applications worldwide
- Developing new business and liaison with existing partners
- Assisting at university exhibitions / SI-UK Exhibitions
- Assisting with administrative duties
- Handling the User Like Chats query (Online Counseling)
- Assisting Students in filling out application forms and helping them with their queries
- Training new staff on the process and methodologies involved in university applications
- Responsible for addressing the concerns and doubts of the employees from all branches, thereby ensuring an effective admissions process
- Counselling students about IELTS, PTE.
Counselor
Manav Rachna University
03.2015 - 10.2015
- Counsel applicants one-on-one on admission policies and procedures, respond to inquiries, and offer solutions to applicant problems and requests regarding admission via telephone and in writing
- Counsels prospective students on the College's policies and procedures related to summer residency programs.
Marketing Intern
Aakash Institute
03.2014 - 12.2014
- Conducted market research with the assigned team for the newly launched product and create awareness among the target group
- Assisted the marketing manager in writing press releases and conducting surveys through phones and emails.
Education
Bachelor in History Hons -
Delhi University
01.2012
High School -
DPS Delhi
01.2009
Skills
- Teamwork
- Time Management
- Leadership
- Verbal & Written communication
- Organization and Multitasking
- Schedule Management
- Hiring and Training
- Office Administration
- Meeting Coordination
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working
Locations
Vancouver, Canada
Timeline
Administrative Manager
SI-UK Vancouver
08.2023 - Current
Immigration Manager
Best Immigration Service
03.2021 - 09.2022
Team Leader
Leverage Edu
08.2020 - 03.2021
UK Admission Officer
SI-UK India
02.2016 - 05.2020
Counselor
Manav Rachna University
03.2015 - 10.2015
Marketing Intern
Aakash Institute
03.2014 - 12.2014
Bachelor in History Hons -
Delhi University
High School -
DPS Delhi