Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ashmita Khadka

Hamilton,ON

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Kenzo Ramin
Hamilton, Ontario
09.2023 - 12.2024
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Delivered food orders promptly and courteously.

Crew Member

Burger King
Hamilton, Ontario
11.2023 - 10.2024
  • Presented orders to guests within anticipated service times.
  • Adhered to health department regulations regarding food handling procedures.
  • Resolved customer complaints in a professional manner.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Server

Lavie Garden
Kathmandu, Nepal, Bagmati
05.2020 - 02.2023
  • Informed customers of daily specials and signature menu items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Advanced Diploma - Civil Engineering

Mohawk College of Applied Arts And Technology
Hamilton, ON
12-2026

Skills

  • Table resetting
  • Food inspection
  • Task prioritization
  • Hostess support
  • Multitasking and organization
  • Server training
  • Wine service
  • Positive guest interactions

Certification

Smart Serve Certificate

231217350556

References

References available upon request.

Timeline

Crew Member

Burger King
11.2023 - 10.2024

Server

Kenzo Ramin
09.2023 - 12.2024

Server

Lavie Garden
05.2020 - 02.2023

Advanced Diploma - Civil Engineering

Mohawk College of Applied Arts And Technology

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Ashmita Khadka