ASHMIT RANA
Calgary,AB
Summary
Dynamic retail leader with a proven track record at Tom Harris Cellular, excelling in employee training and customer relationship management. Adept at inventory control and decision-making, I consistently enhanced sales and customer satisfaction through strategic initiatives and effective team collaboration. Proficient in Python and Cisco, I drive results in fast-paced environments.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Multiple Store Manager
Tom Harris Cellular (Telus)
Calgary, AB
08.2024 - Current
- Managed daily operations across multiple retail locations.
- Trained and supervised staff to enhance customer service skills.
- Managed inventory control, scheduling, cash control, and store opening and closing procedures.
- Ensured compliance with company policies and procedures across stores.
- Coordinated inventory management and product replenishment processes.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assistant Retail Sales Manager
Imagine Wireless (Rogers)
12.2023 - 05.2024
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
- Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
- Implemented strategies focused on increasing store sales and customer satisfaction.
- Successful in managing team of employees in retail store.
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
- Helped develop and consistently enforced top-notch customer service standards across departments.
- Created employee work schedules for optimum coverage and labor cost control.
Door to Door Sales
Telus Communications
06.2023 - 12.2023
- Did door to door knocking and sales for Telus Communications.
- Promoted as leader trained people and made team
- Completed documentation smoothly to finalize sales.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Used scripts or persuasive sales techniques to convince clients in purchasing Telus goods.
- Offered customers best-fit, beneficial solutions from available Telus product line.
Education
Some College (No Degree) - MANGEMENT TRAINING PROGRAM
AMTP
Calgary, AB08-2024
Diploma - IT
St. Lawrence College
Cornwall, ON04.2023
Certificate of Python From Udemy -
Udemy
Cornwall, ONSkills
- Adaptability and flexibility
- Employee training
- Customer relationship management
- Time management
- Self-motivation
- Team collaboration
- Decision making
- Attention to detail
- Communication skills
- Inventory management
- Python and Cisco proficiency
- Packet Tracer expertise
Accomplishments
HIGHEST WORK ETHIC (ROGERS)
Certification
AMTP
Timeline
Multiple Store Manager
Tom Harris Cellular (Telus)
08.2024 - Current
Assistant Retail Sales Manager
Imagine Wireless (Rogers)
12.2023 - 05.2024
Door to Door Sales
Telus Communications
06.2023 - 12.2023
Some College (No Degree) - MANGEMENT TRAINING PROGRAM
AMTP
Diploma - IT
St. Lawrence College
Certificate of Python From Udemy -
Udemy