Ashmin Shrestha
Toronto,ON
Summary
Organized Client Support Analyst with extensive knowledge of internal systems and the ability to assist with a wide range of client needs. Utilizes analytical problem-solving skills and demonstrates high self-motivation in finding optimal solutions. Possesses exceptional conflict management skills and is able to multitask effectively. Well-equipped to handle any challenges that may arise.
Overview
5
5
years of professional experience
Work History
Client Support Analyst
Altus Group
09.2022 - Current
- Tracking new asset onboarding from client population, maintaining quarterly client calendar/schedule
- Assisting in sourcing relevant data points from client source documents utilized by team as part of quarterly DataBridge analysis
- Maintain working knowledge of internal ARGUS ValueInsight and DataBridge systems for uploading and downloading source documents and scheduling assets/records within AVI
- Actively supporting the client in all aspects through to problem resolution as well as keeping the client informed.
Administrative Assistant
3D Eco Chemical Labs
04.2020 - 05.2022
- Aided senior leadership during executive decision-making process, generating customer and performance data reports to recommend corrective actions
- Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products
- Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
Sales Representative
Toronto Parking Authority
02.2019 - 03.2020
- Managed wide variety of customer service and administrative tasks to resolve customer issues
- Adapted to and remained flexible in changing, fast-paced work environment.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
Bachelor of Commerce - Real Estate Management
Ted Rogers School of Management
Toronto, ON06.2022
High School -
W.A Porter Collegiate Institute
Toronto, Ontario06.2018
Skills
- Data Analytics
- Microsoft Excel
- Argus Modeling
- Client Relationship Building
- Interpersonal and written communication
- Time Management
- Communication
- Teamwork
Timeline
Client Support Analyst
Altus Group
09.2022 - Current
Administrative Assistant
3D Eco Chemical Labs
04.2020 - 05.2022
Sales Representative
Toronto Parking Authority
02.2019 - 03.2020
Bachelor of Commerce - Real Estate Management
Ted Rogers School of Management
High School -
W.A Porter Collegiate Institute
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