Ashmeet Sandhu
Surrey,BC
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
D Mart Supermarket
11.2022 - 03.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Janitorial Cleaner
Comfort Inn & Suites
11.2022 - 11.2023
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
- Performed deep cleaning tasks on a quarterly basis to maintain optimal facility cleanliness.
Education
Associate Of Commerce And Business Administration -
Capilano University
North Vancouver, BCCommerce - Commerce Accounting Business Mathematics
DAV International School
Amritsar, Punjab04.2023
Skills
- Complaint Handling
- Customer satisfaction measurement
- Scheduling
- Team Development
- Data Collection
- Quality Control
- Filing
- Shipping procedures understanding
- Warehousing functions
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
D Mart Supermarket
11.2022 - 03.2024
Janitorial Cleaner
Comfort Inn & Suites
11.2022 - 11.2023
Associate Of Commerce And Business Administration -
Capilano University
Commerce - Commerce Accounting Business Mathematics
DAV International School
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