Ashlynn Dodd
Sacramento
Summary
Motivated bartender manager with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly and making sure customers are highly satisfied. Pursues every opportunity to support team members and proactively address issues. A reliable worker with independent approach to handling high-volume customer loads. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
9
9
years of professional experience
Work History
Bar Manager
Redhilll Saloon
Wheatland
04.2021 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Wildwood Kitchen & Bar
Fair Oaks
08.2022 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Motor Vehicle Representative
State Of California Department Of Motor Vehicles
Davis
05.2019 - 04.2021
- Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, protecting against potential fraud or misrepresentation cases.
- Assisted customers in obtaining driver''s licenses by thoroughly reviewing applications and administering appropriate tests according to state regulations.
- Expedited the resolution of customer issues by quickly identifying problems and providing timely solutions.
- Enhanced office productivity by maintaining organized records and ensuring accurate documentation for all motor vehicle-related matters.
- Promoted excellent customer service standards by promptly addressing client concerns or complaints, working towards mutually beneficial resolutions whenever possible.
- Reduced wait times for customers by effectively managing appointment schedules and optimizing service delivery during peak hours.
Receptionist
Brockway Hair Design
Gold River, CA
08.2015 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
River City High School
West Sacramento, CA06.2015
Skills
- Bar Management
- Inventory Management
- Staff Scheduling
- Staff Training
- Customer Relationship Building
- Health codes compliance
- Outgoing Personality
- Supervisory Experience
- Vendor Management
Timeline
Bartender
Wildwood Kitchen & Bar
08.2022 - 07.2023
Bar Manager
Redhilll Saloon
04.2021 - Current
Motor Vehicle Representative
State Of California Department Of Motor Vehicles
05.2019 - 04.2021
Receptionist
Brockway Hair Design
08.2015 - 06.2019
High School Diploma -
River City High School