Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashlyn Tomalty

Edmonton

Overview

10
10
years of professional experience

Work History

Bartender

82nd Sports Pub
07.2024 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Assisted with inventorying beverage stock and bar supplies.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

Lotus Hotel
02.2021 - 06.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Prepared garnishes by evenly slicing and pitting fruits.

Server

Humpty's Family Restaurant
04.2019 - 12.2019
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Checked guests' identification before serving alcoholic beverages.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Bartender/Server

Crown & Anchor Pub
05.2015 - 02.2017
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

High School Diploma -

Norquest College
Edmonton, None
07-2012

Skills

  • Pro-serve Certified
  • Reel-facts certificate
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Cleanliness and hygiene
  • Customer service expertise
  • Handling difficult customers
  • Menu memorization
  • Professional appearance
  • Alcohol awareness

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Bartender

82nd Sports Pub
07.2024 - Current

Bartender

Lotus Hotel
02.2021 - 06.2022

Server

Humpty's Family Restaurant
04.2019 - 12.2019

Bartender/Server

Crown & Anchor Pub
05.2015 - 02.2017

High School Diploma -

Norquest College

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Ashlyn Tomalty