Summary
Overview
Work History
Education
Skills
Timeline
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Ashlyn Franssen

Grass Valley

Summary

Adept at enhancing customer experiences and streamlining operations. I utilized my expertise in espresso machine operation and interactive communication at Flour Garden Bakery to train new team members and implement efficient service strategies. My background with Leftys Restaurant Inc. underscores my commitment to food safety and teamwork, driving operational excellence and fostering warm customer relationships.

Overview

5
5
years of professional experience

Work History

Barista Shift Supervisor

Flour Garden Bakery
06.2022 - 01.2025
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
  • Safeguarded employee safety by enforcing strict adherence to company health protocols and providing regular training in food handling best practices.
  • Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.

Baker

Leftys Restaurant Inc.
03.2020 - 08.2022
  • Frosted and iced cakes.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Complied with health and safety codes to protect staff and customers.

Dishwasher, Line Cook, Food Runner, Register

Leftys Restaurant Co.
05.2020 - 06.2022
  • Made food according to changes for customer satisfaction.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Cultivated warm relationships with regular customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

High School Diploma -

Nevada Union High School
Grass Valley, CA
01.2021

Skills

  • Kitchen Equipment Use
  • Teamwork
  • Food Safety
  • Interactive Communication Skills
  • Hospitality Service Expertise
  • Food Running
  • Register Experience
  • Cleanliness maintenance
  • Cash handling accuracy
  • Espresso machine operation
  • Barista training

Timeline

Barista Shift Supervisor

Flour Garden Bakery
06.2022 - 01.2025

Dishwasher, Line Cook, Food Runner, Register

Leftys Restaurant Co.
05.2020 - 06.2022

Baker

Leftys Restaurant Inc.
03.2020 - 08.2022

High School Diploma -

Nevada Union High School

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Ashlyn Franssen