Ashlyn Dey
Calgary,AB
Summary
Dedicated and client-focused professional with extensive experience in customer service environments. Proven ability to deliver great customer service, manage high-pressure situations, and support team operations effectively. Passionate about fashion and committed to learning and applying Aritzia's values to enhance client satisfaction and drive business results.
Overview
7
7
years of professional experience
Work History
Shooter Tray
Cowboys Music Festival
2024.07 - 2024.07
- Provided exceptional beverage service to guests.
- Engaged with customers in a friendly and energetic manner, enhancing their overall festival experience.
- Maintained a vibrant and enjoyable atmosphere while adhering to safety protocols and responsible alcohol service guidelines.
Server
Blanco Cantina
2023.07 - 2024.06
- Delivered personalized meal and drink recommendations, enhancing customer satisfaction and driving sales
- Maintained a clean and organized environment, contributing to a seamless dining experience
- Efficiently expedited and served food, ensuring timely and accurate order fulfillment.
Server
The Keg Steakhouse & Bar
2022.08 - 2023.08
- Provided exceptional customer service, guiding customers through menu choices and specials to enhance their dining experience
- Ensured timely and accurate order delivery, maintaining high standards of presentation and quality
- Addressed customer needs and requests promptly, fostering a welcoming and satisfying dining environment.
Server
Brewsters
2021.06 - 2022.08
- Greeted and seated patrons, delivering a warm and welcoming customer experience
- Made informed menu recommendations, enhancing customer satisfaction and driving repeat business
- Conducted regular check-ins with patrons, ensuring their needs were met and providing exceptional service.
Host, Expeditor, Server
Montana’s Cookhouse
2018.05 - 2021.06
- Recorded and served orders with precision, exceeding customer expectations and maintaining high service standards
- Managed closing duties and restocking efficiently, ensuring smooth operations for the next day
- Resolved customer complaints effectively, maintaining a high level of customer satisfaction.
Cook, Expeditor
Earl’s Shepard Flats
2017.07 - 2017.10
- Applied finishing touches to dishes, ensuring high standards of presentation and quality
- Delivered orders promptly and accurately, contributing to a smooth and efficient kitchen operation.
Education
Bachelor of Arts - Kinesiology
University of Lethbridge
Lethbridge, AB08.2024
High School Diploma -
Lord Beaverbrook High School
Calgary, AB06.2019
Skills
- Exceptional customer service and client relations
- Strong communication and active listening
- Team collaboration and support
- Problem-solving and conflict resolution
- Time management and multitasking
- Adaptability in fast-paced environments
Volunteer Experience
Pronghorns Ringette Camp, Coach, 08/01/20
- Developed and implemented on-ice training programs, enhancing athletes' skills and performance., Led team-building activities, promoting teamwork and a supportive environment., Provided off-ice training to build athletes' strength and conditioning.
Come Try Ringette, Coach, 07/01/17, 04/01/19
- Instructed young athletes in fundamental ringette skills, fostering a positive and encouraging learning environment., Designed engaging training sessions, contributing to the development of participants' skills and confidence.
Lord Beaverbrook High School, Sports Medicine Trainer, 02/01/17, 05/01/19
Timeline
Shooter Tray
Cowboys Music Festival
2024.07 - 2024.07
Server
Blanco Cantina
2023.07 - 2024.06
Server
The Keg Steakhouse & Bar
2022.08 - 2023.08
Server
Brewsters
2021.06 - 2022.08
Host, Expeditor, Server
Montana’s Cookhouse
2018.05 - 2021.06
Cook, Expeditor
Earl’s Shepard Flats
2017.07 - 2017.10
Bachelor of Arts - Kinesiology
University of Lethbridge
High School Diploma -
Lord Beaverbrook High School
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