Ashlyee Quinonez
Canoga Park
Summary
Focused on enhancing customer satisfaction through effective issue resolution and positive engagement. Proven communication skills and commitment to optimizing delivery operations. Cultivates high-quality professional relationships with clients to ensure seamless service delivery.
Overview
10
10
years of professional experience
Work History
City Carrier Assistant
United States Post Office
Woodland Hills
10.2025 - Current
- Delivered mail and packages to residential and business addresses efficiently.
- Sorted and organized mail according to delivery routes and service standards.
- Prepared mail in sequence of delivery for optimal productivity.
- Arranged packages systematically to streamline delivery operations. in route sequence and delivered to correct addresses.
- Operated hand-held scanners to track packages during delivery process.
- Coordinated with team members to enhance daily delivery operations.
- Facilitated return mail management to ensure accurate tracking and resolution. and managed undeliverable items appropriately.
- Maintained postal equipment and ensured cleanliness of delivery vehicles.
- Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
Caretaker for Elderly
The Key of Calabasas
Los Angeles
06.2025 - 10.2025
- Supported residents with daily living activities and personal care to enhance their comfort and independence.
- Collaborated with healthcare professionals to coordinate resident care effectively.
- Documented resident behaviors and care plans accurately for staff review.
- Assisted in meal preparation according to residents' dietary requirements. by preparing meals according to dietary guidelines.
- Delivered personalized assistance to disabled individuals to improve their quality of life.
Behavior Therapist Assistant-Temp
Inclusive Education & Community Partnership
Chatsworth
04.2025 - 08.2025
- Developed and implemented individualized treatment plans for clients.
- Assessed behavioral needs of individuals with disabilities in inclusive settings.
- Collaborated with educators and families to support student success.
- Taught children verbal, communication, and social skills to promote healthy lifestyles and improve daily interactions.
- Maintained safe, organized, therapeutic environment to enhance patient comfort and well-being.
- Provided crisis intervention services during emergencies to ensure immediate safety and support for clients.
- Ensured a safe environment was maintained during sessions by monitoring the interactions between clients closely.
Cashier/Digital Personal Shopper
Walmart
Las Vegas
05.2020 - 05.2024
- Processed customer transactions accurately and efficiently at checkout stations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Supported training of new cashiers on register operations and customer service standards.
- Collaborated with team members to restock shelves, ensuring product availability and organized displays.
- Executed tasks supporting store operations, contributing to a smooth and efficient shopping environment.
- Learned roles of other departments to provide coverage and keep store operational.
Direct Care Provider
Arizona MENTOR
Bullhead City
07.2016 - 02.2017
- Provided personal care and support to individuals with developmental disabilities.
- Assisted clients with daily living activities and personal hygiene routines.
- Assisted clients with personal tasks to improve quality of life. with personal needs from exercise to bathing and personal grooming.
- Provided physical and emotional support to individuals with disabilities.
- Facilitated recreational and social activities to enhance client engagement.
- Communicated effectively with families and team members regarding client progress.
- Established positive relationships with families of clients through regular communication.
- Observed changes in clients' behavior or health conditions and reported them to supervisors immediately.
Education
High School Diploma -
Panorama Senior High School
Panorama City, CA06-2008
Associate of Arts - Sociology
Mohave Community College
Bullhead City, AZ06.2017
Skills
- Route management
- Delivery scheduling
- Food safety and sanitation
- Processing payments
- Effective communication
- Time management
- Organization
- Opening procedures
- Merchandising proficiency
- Product expertise
- Team member motivation
- Conflict resolution
- People skills
Timeline
City Carrier Assistant
United States Post Office
10.2025 - Current
Caretaker for Elderly
The Key of Calabasas
06.2025 - 10.2025
Behavior Therapist Assistant-Temp
Inclusive Education & Community Partnership
04.2025 - 08.2025
Cashier/Digital Personal Shopper
Walmart
05.2020 - 05.2024
Direct Care Provider
Arizona MENTOR
07.2016 - 02.2017
High School Diploma -
Panorama Senior High School
Associate of Arts - Sociology
Mohave Community College