ASHLIH KASSAM
Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clerk Typist 2 (Auxiliary)
City of Burnaby
08.2024 - Current
- Reduced errors in data entry by consistently double-checking inputted information and correcting discrepancies before submission.
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Organized and maintained precise confidential personnel files.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Maintained confidentiality of sensitive information through proper storage and disposal of documents in accordance with municipal policies.
Office Coordinator
Capital Taekwondo & Martial Arts Academy
01.2023 - 06.2023
- Maintaining office services by organizing office operations and procedures, controlling correspondence, designing filing systems
- Handling cash, finances and POS operations
- Filing, maintaining and digitizing confidential student records
- Reviewing and analyzing special reports, summarizing information and identifying trends
- Scheduling, email and calendar management
Clinic Coordinator
Sublime MediSpa
09.2022 - 01.2023
- Maintaining patient records with confidentiality
- Handling cash, finances and POS operations
- Marketing and creating content for promotions, advertisements and new product samples
- Answering patient questions and providing information on procedures and policies
Project Assistant - Remote
AKMC, UOttawa, ONHC, MCA, Aga Khan Health Board
04.2022 - 01.2023
- Transcribing and formatting psychiatric evaluations
- Handling and digitizing confidential patient information
- Designing PowerPoint presentations and posters from raw data
- Scheduling appointments and calendar management, including international conferences for Ottawa-based psychiatrist
- Coordinating, organizing and reporting on quarterly medical resident group meetings
- Filing and indexing confidential medical documents
- Maintained filing system and organized customer documents for easy retrieval of information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Program Coordinator
Insight Global Education
01.2021 - 08.2022
- Ensuring the creation of a conducive learning experience for students through a balanced program of instruction, demonstration, work time, and extra-curricular activities
- Fostering and maintaining strong relationships with national as well as international partners
- Adhering to document control procedures while maintaining accurate and complete student records
- Analyzing operational and financial metrics to ensure operations execution is in alignment with short and long-term objectives, while managing a budget of USD $10,000
Office Coordinator
N8NE Clothing Ltd.
03.2020 - 01.2021
- Overseeing various operational, administrative, and customer support operations online and in-office
- Optimizing workflows and preparing operational schedules to accomplish project deliverables on time
- Liaising between clients and company to meet and exceed on-time order delivery objectives
- Delivering exceptional support to existing and potential clients via social media, email, and in-person
CO-FOUNDER & EVENT CURATOR
Blueprint Events "World Music Night"
01.2019 - 01.2021
- Collaborating and coordinating with key stakeholders and sponsors
- Tracking attendance, supervising staff, and welcoming guests
- Grant writing and application to support minority community initiatives
- Successfully acquired CAD $5,000 in funding for community projects
- Networking and outreach to national and international talent
- Leading team meetings and analyzing quantitative and qualitative data to enhance operational capabilities
- Creating and executing digital and experiential marketing campaigns including Instagram, email outreach, and sidewalk pop-ups
Education
Project Management -
UBC Sauder Continuing Business Studies
Vancouver, BCBachelor of Arts - Sociology
University Of Victoria
Victoria, BCHigh School Diploma -
Burnaby Mountain Secondary
International Exchange - Peace & Conflict Studies
Makerere University
Kampala, UgandaSkills
- Project Documentation & Workflow Management
- Project Management Tools (Smartsheet, Jira, Miro)
- Timeline & Milestone Tracking
- Budget Administration & Invoice Reconciliation
- Internal & Stakeholder Communication
- Financial & Expense Tracking (Purchase Orders/Requisitions)
- Cross-Functional Team Collaboration
- Vendor & External Partner Management
- Time & Resource Management
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Google Workspace (Docs, Sheets, Drive)
- Problem-Solving & Issue Resolution
Certification
- First Aid & CPR/AED level C
CSA Std. Z1210-17 – Intermediate (2023) - Digital Marketing Bootcamp - Alacrity Academy (2020)
- TCPS 2: CORE (2019)
Languages
English
Native or Bilingual
French
Elementary
Arabic
Elementary
Volunteering
xxx
Timeline
Clerk Typist 2 (Auxiliary)
City of Burnaby
08.2024 - Current
Office Coordinator
Capital Taekwondo & Martial Arts Academy
01.2023 - 06.2023
Clinic Coordinator
Sublime MediSpa
09.2022 - 01.2023
Project Assistant - Remote
AKMC, UOttawa, ONHC, MCA, Aga Khan Health Board
04.2022 - 01.2023
Program Coordinator
Insight Global Education
01.2021 - 08.2022
Office Coordinator
N8NE Clothing Ltd.
03.2020 - 01.2021
CO-FOUNDER & EVENT CURATOR
Blueprint Events "World Music Night"
01.2019 - 01.2021
- First Aid & CPR/AED level C
CSA Std. Z1210-17 – Intermediate (2023) - Digital Marketing Bootcamp - Alacrity Academy (2020)
- TCPS 2: CORE (2019)
Project Management -
UBC Sauder Continuing Business Studies
Bachelor of Arts - Sociology
University Of Victoria
High School Diploma -
Burnaby Mountain Secondary
International Exchange - Peace & Conflict Studies
Makerere University
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