Ashlie Morrison
Red Deer,Canada
Summary
Personable and results-driven recent graduate, with over 10 years experience in a business environment. Adept at building and maintaining client relationships, optimizing workflow efficiency, and managing teams. Strong ability to multitask in dynamic environments, with expertise in office software, administrative functions, and service excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Full Time Student / Stay-at-Home Parent
*
10.2021 - 04.2025
- Pursuing a Bachelor of Commerce in Human Resource Management while managing household responsibilities, and maintaining organizational skills.
General Insurance Advisor
The Co-operators (Bjornson Insurance Group Inc.)
Red Deer, AB
04.2014 - 10.2021
- Managed a portfolio of top-tier clients, and serviced referrals from the agency owner.
- Developed sales strategies and marketing techniques to increase revenue.
- Resolved customer inquiries and issues with a high degree of professionalism.
- Managed Co-operators' Fleet and Garage Auto book of business.
- Provided training and mentorship to new team members.
Bartender / Server
Internationals
Red Deer, Canada
07.2015 - 06.2017
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
Supervisor / Bartender / Server
Riverbend Golf & Recreation
Red Deer, Canada
05.2006 - 10.2013
- Scheduled and supervised service staff, ensuring smooth daily operations.
- Conducted weekly staff meetings to set objectives and goals.
- Managed inventory, monitored orders, and handled cash transactions.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Trained new employees on company policies, job duties, and performance expectations.
General Insurance Advisor
The Co-operators (Clearview Market Square)
Red Deer, AB
04.2012 - 01.2013
- Provided insurance advisory services to clients, assisting in policy selection.
- Trained in telephone communication, sales, and customer relationship management.
- Consistently exceeded sales targets and client service expectations.
Education
Bachelor of Commerce - Human Resource Management (Honors)
Athabasca University
true04.2025
Diploma in Office Administration - Insurance (Honors)
Academy of Learning
Red Deer, AB04-2012
High School Diploma - (Honors)
Hunting Hills High School
Red Deer, AB06-2005
Skills
- Client Relationship Management
- Administrative Support
- Multitasking and Organization
- Employee Training
- Office Software Proficiency (Microsoft Office Suite)
- Strong Interpersonal and Communication skills
- CRM Software
- Problem Solving and Conflict Resolution
- Team Leadership and Training
- POS Software
Certification
- General Insurance License, Levels 1 and 2
References
References available upon request.
Timeline
Full Time Student / Stay-at-Home Parent
*
10.2021 - 04.2025
Bartender / Server
Internationals
07.2015 - 06.2017
General Insurance Advisor
The Co-operators (Bjornson Insurance Group Inc.)
04.2014 - 10.2021
General Insurance Advisor
The Co-operators (Clearview Market Square)
04.2012 - 01.2013
Supervisor / Bartender / Server
Riverbend Golf & Recreation
05.2006 - 10.2013
Bachelor of Commerce - Human Resource Management (Honors)
Athabasca University
Diploma in Office Administration - Insurance (Honors)
Academy of Learning
High School Diploma - (Honors)
Hunting Hills High School
Similar Profiles
Jon TraubJon Traub
Customer Relations Case Manager at Hewlett Packard AustraliaCustomer Relations Case Manager at Hewlett Packard Australia
Gourav GoyalGourav Goyal
Sales Manager at ELVI BARDAHL INDIA PVT LTDSales Manager at ELVI BARDAHL INDIA PVT LTD
Krish SinghveeKrish Singhvee
Student Marketeer at Red BullStudent Marketeer at Red Bull