Ashli Cucullo
Sault Ste. Marie,ON
Summary
Knowledgeable training leader with proven skills in program and team management. Successful at evaluating training needs and program operations to make effective decisions. Results-driven leader known for high productivity, and efficient task completion. Skilled in instructional design, employee development strategies, and learning management systems. Excel in communication, leadership, and problem-solving to deliver effective training programs that meet organizational needs.
Overview
18
18
years of professional experience
Work History
Institutional Training Manager
Ministry of Solicitor General
Sault Ste. Marie, Ontario
08.2022 - Current
- Lead staff to ensure compliance with correctional standards and policies.
- Manage training budget, contributing to financial planning, and fiscal responsibility.
- Assist with recruitment and employee relations, ensuring effective management.
- Direct staff training initiatives, ensuring adherence to correctional standards while optimizing resource allocation for enhanced institutional effectiveness.
- Organize comprehensive training strategies aligned with long-term correctional goals, positioning the institution for sustained success and growth.
- Lead new training initiatives and pilot projects, aligning institutional strategies with evolving correctional standards to drive long-term growth and effectiveness.
- Optimize resource allocation in staff development programs, enhancing operational efficiency while maintaining strict adherence to correctional training policies.
- Foster cross-functional partnerships, facilitating seamless communication between institutional staff, regional stakeholders, corporate stakeholders, and external stakeholders for improved program delivery.
- Complete comprehensive analyses of training records and needs, implementing data-driven solutions to address skill gaps, adhere to mandatory training requirements, and enhance overall institutional performance.
- Advised management on best practices related to employee education initiatives.
- Created testing and evaluation procedures to assess performance before, during and after training sessions.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Organized manuals, multimedia visual aids and other educational materials to aid training.
- Maintained comprehensive database to track training, certifications and qualifications.
- Consulted with senior leaders to develop and execute strategy and provide regular updates.
- Maintained records of employee participation in all training activities.
Staff Sergeant
Solicitor General
Sault Ste. Marie, Ontario
07.2020 - Current
- Lead and mentor staff, ensuring sound decision-making and institutional safety.
- Ensure 24-hour secure operations, with integrity and compliance.
- Apply legislation and policy knowledge to maintain staff compliance.
- Communicate effectively with diverse groups for operational success.
- Spearhead secure operations, ensuring staff compliance with policy and institutional safety protocols.
- Review occurrence reports submitted by staff concerning offender behavior, incidents, and observations.
- Respond to emergency situations, making sound decisions, and documenting according to Ministry policy, submitting incident reports when necessary.
- Foster effective communication and an inclusive work environment.
- Cultivate a team-oriented environment, mentoring staff to make sound decisions.
- Drive operational success through strategic leadership and effective resource management.
- Nurture a positive work environment, providing guidance and support to all staff.
- Facilitate professional growth opportunities, boosting team morale and performance.
- Knowledge of offender behavior, crisis management model, and use of force policy.
- Effective communication skills, with the ability to interact with staff, management, offenders, outside agencies, and the public.
Correctional Officer
Ministry of Solicitor General
Sault Ste. Marie, Ontario
10.2016 - 07.2020
- Maintained comprehensive documentation, ensuring adherence to Ministry policy.
- Collaborated with justice system stakeholders, fostering a supportive network for offenders.
- Responded to emergencies and incidents, such as fights, using appropriate de-escalation techniques.
- Assisted in mentoring new Correctional Officers in proper safety protocols and techniques for dealing with institutional situations.
- Applied de-escalation techniques and physical restraint during problematic situations.
- Processed inmate intake and reassignment by completing paperwork, conducting searches of inmates, and living units.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Detected potential threats and quickly defused conflicts.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Probation and Parole Officer
Ministry of Solicitor General
Sault Ste. Marie, Ontario
01.2018 - 07.2018
- Organized group meetings with offenders to provide support, programming, and encourage positive behaviors.
- Observed and recommended special community resource opportunities to support offenders.
- Assisted offenders with resolving housing, employment and social services problems.
- Served as a liaison between corrections departments and community organizations that provide re-entry programs for former inmates.
- Developed positive relationships with clients through active listening and empathy.
- Conducted initial assessments of offenders to determine risk and needs.
- Provided referrals for mental health services when necessary for improved rehabilitation outcomes.
- Checked residential offenders for adherence to curfew and compliance with rules.
- Developed tailored offender plans, ensuring compliance, and enhancing community safety.
- Coordinated case management, leveraging community resources for effective rehabilitation.
- Coordinated case management through strategic referrals to community resources, fostering successful offender reintegration.
ESL Instructor
Seoul, South Korea
08.2007 - 10.2010
Skills
- Leadership Pathways Training
- Managers' Mental Health Learning Pathways Certification
- Workplace Mental Health Leadership Certification
- LivingWorks safeTALK Certificate
- Employee recruitment
- Strategic leadership
- Crisis management
- Conflict resolution
- Operational efficiency
- Staff presentations
- Written communication
- Problem-solving abilities
- Training program development
- Compliance training
- Performance assessment
- Risk Management
- Resource management
- Data analysis
- Financial planning
Timeline
Institutional Training Manager
Ministry of Solicitor General
08.2022 - Current
Staff Sergeant
Solicitor General
07.2020 - Current
Probation and Parole Officer
Ministry of Solicitor General
01.2018 - 07.2018
Correctional Officer
Ministry of Solicitor General
10.2016 - 07.2020
ESL Instructor
08.2007 - 10.2010
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