ASHLEY MARIE PADAGAS
Edmonton
Summary
Dynamic professional dedicated to contributing to a growing organization that values challenges and fosters opportunities for advancement. Proven expertise in delivering exceptional service within fast-paced environments, complemented by strong communication and problem-solving skills that enhance customer satisfaction. Recognized for maintaining a positive and welcoming dining experience, consistently exceeding expectations and building lasting relationships with clients. Committed to aligning personal goals with company objectives to drive mutual success.
Overview
10
10
years of professional experience
Work History
Retail Salesperson
Petro-Canada
02.2023 - 04.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized sales floor, ensuring products were displayed attractively and accessible.
- Processed transactions accurately using POS systems, minimizing errors during checkout operations.
- Collaborated with team members to achieve sales targets through effective communication and support.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Food and Beverage Attendant
Costa Cruise Lines
01.2018 - 02.2021
- Resolved customer complaints promptly, enhancing overall satisfaction levels.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Implemented best practices for food safety and sanitation compliance consistently.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Collaborated with kitchen staff to synchronize food preparation and timely service delivery.
- Delivered exceptional customer service to enhance dining experience and ensure guest satisfaction.
Receptionist and Food Server
Cerchio Grill and Lounge
09.2015 - 01.2018
- Managed front desk operations, ensuring smooth guest check-in and check-out processes.
- Coordinated reservations and maintained accurate records in the booking system.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Implemented streamlined communication channels between kitchen and front-of-house staff to improve service delivery.
- Maintained cleanliness and organization of reception area, creating welcoming atmosphere for guests.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Hospitality Management
Eulogio "Amang" Rodriguez Institute of Science And Technology
Manila, Philippines03-2015
High School Diploma -
Immaculate Conception Cathedral School
Manila, Philippines03-2011
Skills
- Adaptable to changing environments
- Outgoing and friendly personality
- Resourceful problem solver
- Relate well to people from other cultures
- Driving Skill
- Reference selling
- Store maintenance
- Food handling safety
- Fundamental serving skills
- Guest satisfaction
- Guest interaction support
- Professional attitude
PERSONAL INFORMATION
English
Full Professional
Filipino
Native or Bilingual
Timeline
Retail Salesperson
Petro-Canada
02.2023 - 04.2025
Food and Beverage Attendant
Costa Cruise Lines
01.2018 - 02.2021
Receptionist and Food Server
Cerchio Grill and Lounge
09.2015 - 01.2018
Bachelor of Science - Hospitality Management
Eulogio "Amang" Rodriguez Institute of Science And Technology
High School Diploma -
Immaculate Conception Cathedral School