Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ashley Jane Earl

Nepean,ON

Summary

Dynamic Community Leasing Agent with a proven track record at Interrent, excelling in tenant relations and lease negotiation. Adept at managing multiple projects and resolving complaints efficiently, I leverage strong customer service skills to enhance tenant satisfaction and drive leasing success. Committed to fostering positive community engagement and operational excellence.

Overview

14
14
years of professional experience

Work History

Community Leasing Agent

Interrent
Ottawa, Ontario
02.2021 - Current
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Provided customer service to existing tenants by responding to inquiries promptly.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Maintained a professional attitude when dealing with difficult situations or customers.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Resolved tenant complaints promptly and professionally.
  • Participated in community events related to leasing activities or tenant relations.

Beauty Boutique Manager

Shoppers Drug Mart
Ottawa, Ontario
08.2018 - 01.2021
  • Developed and implemented new sales strategies to increase revenue.
  • Collaborated with regional managers to implement standard operating procedures across multiple locations.
  • Assisted customers in selecting products that best suit their needs.
  • Conducted regular employee performance reviews to evaluate strengths and weaknesses in team members' roles.
  • Recruited, interviewed and hired new personnel based on requirements set forth by management.

Retail Department Manager

Nordstrom
Ottawa, Ontario
07.2015 - 07.2018
  • Managed day-to-day operations including cash handling procedures, merchandising displays and staff assignments.
  • Supervised a team of 10 retail associates, providing leadership and guidance while ensuring adherence to company policies.
  • Reviewed weekly sales reports and identified areas for improvement in order to increase profit margins.
  • Recruited qualified candidates for open positions within the department by conducting interviews or job fairs.
  • Organized promotional events, managed vendors and tracked results against budget goals.
  • Resolved customer complaints in a timely manner, documented issues in the CRM system.

Real Estate Sales Associate

Ashcroft Homes
Ottawa, Ontario
05.2011 - 06.2015
  • Provided guidance to clients throughout the entire home buying process.
  • Organized open houses and other events to promote properties for sale.
  • Generated leads through cold calling, referrals and networking activities.

Education

High School Diploma -

D'arcy McGee
Hull, QC
06-2001

Some College (No Degree) - Real Estate

Humber College
Toronto, ON

Skills

  • Property management
  • Lease negotiation
  • Tenant relations
  • Event coordination
  • Lease preparation
  • Leasing and sales
  • Lease administration
  • CRM software
  • Customer service
  • Move-in coordination

Languages

French
Professional

References

References available upon request.

Timeline

Community Leasing Agent

Interrent
02.2021 - Current

Beauty Boutique Manager

Shoppers Drug Mart
08.2018 - 01.2021

Retail Department Manager

Nordstrom
07.2015 - 07.2018

Real Estate Sales Associate

Ashcroft Homes
05.2011 - 06.2015

High School Diploma -

D'arcy McGee

Some College (No Degree) - Real Estate

Humber College

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Ashley Jane Earl