Ashley Castor
Santa Barbara
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FOH Team Member/BOH Team Member
Lillys Donuts
05.2026 - Current
- Prepared and served high-quality coffee beverages in fast-paced environment.
- Assisted customers with menu selections, providing knowledgeable recommendations based on preferences.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Dog Grooming Assistant
The Dirty Dog
04.2025 - 04.2026
- Provide friendly front-desk service, scheduling 15-20 daily appointments and processing payments.
- Track and replenish grooming supplies (shampoos, conditioners, brushes) to prevent stock-outs.
- Monitor dogs’ comfort and safety during bathing, brushing, drying, and kennel time.
- Keep grooming stations, baths, and kennels spotless and sanitized.
Assistant Manager
Nothing Bundt Cakes
01.2022 - 04.2025
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations.
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage.
- Resolved customer complaints or concerns promptly.
- Supervised and trained a team of 10 employees, providing guidance and support to maximize productivity.
- Assisted in the management of daily operations, ensuring smooth and efficient workflow.
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods.
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies.
- Developed employee schedules based on business needs while optimizing staffing levels during peak hours.
- Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency.
- Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team.
Lot Operator
City Of Santa Barbara
12.2020 - 01.2022
- Provided exceptional customer service by promptly greeting and assisting guests with their vehicles.
- Managed cash transactions with accuracy and integrity, consistently balancing daily cash drawer.
- Maintained records of number of vehicles for an accurate count.
Education
High School -
Santa Barbara High School
01-2019
Skills
- Inventory Management
- Customer Service
- Front Desk Management
- Employee Training
- Appointment scheduling
- Dog Grooming
- Cash Handling
Certification
- Responsible Alcohol Sales (Off-Premise) Course 2025-2027
- Food handlers Course 2025-2028
Timeline
FOH Team Member/BOH Team Member
Lillys Donuts
05.2026 - Current
Dog Grooming Assistant
The Dirty Dog
04.2025 - 04.2026
Assistant Manager
Nothing Bundt Cakes
01.2022 - 04.2025
Lot Operator
City Of Santa Barbara
12.2020 - 01.2022
High School -
Santa Barbara High School