Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Ashley Zhang

Saint Catharines,Ontario

Summary

Highly organized and detail-focused, I bring strong problem-solving and communication skills to every role. With experience in supporting clients empathetically, managing documentation with precision, and working collaboratively within teams, I am eager to contribute as a Legal Clinic Administrative Assistant. Proficient in tools like Microsoft Office and Google Workspace, I excel in adapting to dynamic environments. I am passionate about supporting underserved communities and committed to ensuring smooth, efficient legal services through a professional and caring approach.

Overview

5
5
years of professional experience

Work History

Volunteer in Shanghai Obstetrics Hospital

Shanghai Obstetrics Hospital, Fudan University
07.2024 - 08.2024
  • Assisted patients in effectively using hospital registration kiosks, which ensure accurate entry of information and less wait times.
  • Collaborated with hospital staff to identify and resolve common technical issues to improve the efficiency of registration process.
  • Demonstrated clear communication and problem-solving, and compassion. Help ensure patients felt comfortable and at ease when using the system, fostered a supportive and patient-focused environment.
  • Worked for almomst the whole summer

History Peer Tutor

Glebe Collegiate Institute
10.2022 - 06.2023
  • Support students in understanding historical concept, theme and building historical thinking framework.
  • Developed personalized study plans and strategies tailored to individual students needs.
  • Assisted peers in refining research and essay-writing skills, including thesis development, evidence integration and so on.
  • Helped one student ''Meredith'' improve her grade by around 6%.
  • Strengthened communication, organizational skills and mentorship though interaction and communication with diverse student groups.

Art Festival Organizer

Shanghai No.4 Highschool
10.2019 - 12.2022

Coordinated and managed the planning, sigining up and excution of the annual school art festival, involving over 700 students and faculty members.

  • Help developed event schedules, design signing up procedures and allocated resource by making simple budgets.
  • Demonstrated adaptability and problem-solving skills by resolving emerging issues under pressure

Education

High School Diploma -

Ridley College&Glebe Collegiate Institute
2 Ridley Rd, St. Catharines
06-2027

High School Diploma -

Shanghai No.4 High School
Shanghai, China
06-2023

Skills

  • Problem solving skills: Proactively addressed scheduling conflicts and document discrepancies to maintain operational accuracy
  • Collaboration skills: Build strong working relationships to enhance communication and streamline case management tasks
  • Attention to Detail: Maintain meticulous records of client interactions and case updates to avoid errors in documentation Also ensure compliance with legal standards
  • Empathy and Patience: Deliver exceptional client service by patiently explaining complex processes and support clients in distressing situations with empathy since the clients group contains low-income clients with drug issues
  • Written Communication Skill: Assist in preparing case summaries and client reports with professional language ad attention to detail

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
French
Limited Working

Interests

  • Musical Instruments: I have been playing various musical instrument including violin, trumpet and piano for multiple years
  • Music Composition: I enjoy composing jazz music and plan to be a semi-professional composer
  • Camping: I enjoy camping and have been camping in various places such as in wild forest in Florida with friends
  • Debating: I have a deep interest in debating and participated in Mock Trials and MUN for over 3 years
  • Perfumery: I enjoy making perfumes out of natural plants and am planning on creating my own brand

Timeline

Volunteer in Shanghai Obstetrics Hospital

Shanghai Obstetrics Hospital, Fudan University
07.2024 - 08.2024

History Peer Tutor

Glebe Collegiate Institute
10.2022 - 06.2023

Art Festival Organizer

Shanghai No.4 Highschool
10.2019 - 12.2022

High School Diploma -

Ridley College&Glebe Collegiate Institute

High School Diploma -

Shanghai No.4 High School
Ashley Zhang