Ashley Ysseldyk
Thorold,ON
Summary
Experienced personal support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, good time management and empathy.
Proven skills in benefits administration, employee relations and application coordination. Knowledgeable about program changes, enrollment periods, and contract negotiation.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administration
Century 21
Fonthill, ON
12.2024 - Current
- Managed administrative tasks for real estate operations, ensuring efficient workflow.
- Oversaw real estate administrative duties, facilitating effective communication and documentation.
- Organized property showings and open houses, ensuring a positive experience for potential tenants.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Cultivated strong relationships with agents, lenders and title companies.
- Developed successful marketing strategies to promote properties and maximize exposure.
- Coordinated and managed administrative tasks to ensure seamless office operations and support team productivity.
- Contributed to a positive work environment by collaborating effectively with team members from diverse backgrounds.
Personal Support Worker
Region Of Niagara
Welland
05.2011 - 12.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Floral Designer
Tony’s Floral Distributuon
Welland
02.2009 - 03.2011
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Niagara College
Welland, ONSkills
- Mobility assistance
- Toileting assistance
- Healthcare documentation
- Daily living support
- Compassionate care
- Relationship building
- Palliative care
- Patient care
- Emotional support
- Personal hygiene assistance
- Dementia care
- Mobility assistance
- Administration protocols
- Customer service
- Data entry
- Computer skills
- Office administration
Languages
English
Full Professional
Certification
Personal support worker
Timeline
Administration
Century 21
12.2024 - Current
Personal Support Worker
Region Of Niagara
05.2011 - 12.2024
Floral Designer
Tony’s Floral Distributuon
02.2009 - 03.2011
Niagara College