Ashley Wotherspoon
Leduc,Canada
Summary
Experienced hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude, excellent communication skills and eager to learn new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
The Canadian Brewhouse
04.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Supervisor
Starbucks
08.2020 - 04.2024
- Managed staff and created a floor plan to ensure quality customer service and smooth operations.
- Applied strong leadership talents and problem-solving skills while maintaining a positive work environment.
- Ensured smooth daily operations by maintaining sufficient stock levels through regular inventory checks and timely reordering of products.
- Resolved customer complaints with empathy and kindness, ensuring repeat business.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Bartender
Jonathan’s Lounge
02.2019 - 03.2020
- Able to work with a team but also demonstrated the ability to work independently and efficiently, managing tasks effectively without direct supervision.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender/Server
Boston Pizza
05.2017 - 01.2019
Bartender/Server
Boston Pizza
10.2015 - 01.2017
- Contributed to the overall success of Grand Opening events by collaborating with team members to address any unexpected challenges or issues that arose during the opening process.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
Graduated Diploma -
Weyburn Comprehensive High School
Weyburn, SK05.2012
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Safe Food Handling
Menu Memorization
High-volume dining
Certification
- Proserve
- Food and Safety
References
- Ben Bissell ~ 780-217-2750
- Chandler ~ 780-982-1544
Languages
English
Timeline
Server
The Canadian Brewhouse
04.2024 - Current
Supervisor
Starbucks
08.2020 - 04.2024
Bartender
Jonathan’s Lounge
02.2019 - 03.2020
Bartender/Server
Boston Pizza
05.2017 - 01.2019
Bartender/Server
Boston Pizza
10.2015 - 01.2017
Graduated Diploma -
Weyburn Comprehensive High School
Similar Profiles
ALYSSA PATTERSONALYSSA PATTERSON
Server/Bartender at THE CANADIAN BREWHOUSEServer/Bartender at THE CANADIAN BREWHOUSE
Kaya GaultonKaya Gaulton
Server at The Canadian BrewhouseServer at The Canadian Brewhouse
Bryanna DrewBryanna Drew
Server at The Canadian BrewhouseServer at The Canadian Brewhouse
Jazmin ConwayJazmin Conway
Server at The Canadian BrewhouseServer at The Canadian Brewhouse
HEATHER CHMELYKHEATHER CHMELYK
Manager at 2052479 AB Ltd. /Tomahawk Trucking Ltd.Manager at 2052479 AB Ltd. /Tomahawk Trucking Ltd.