Ashley Woodhouse
Edmonton,AB
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Thrives when faced with new challenges and learning opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard and Swim/ First Aid Instructor
World Waterpark, West Edmonton Mall
10.2021 - Current
- Worked my way through all aquatics positions, obtaining many different certifications, and then hired as a lifeguard in March of 2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Provided friendly customer service to guests and addressed concerns
- Responded to emergencies in a timely, efficient manner
- Demonstrated rescue techniques and provided first aid in emergencies
- Instructed and cared for groups of up to 6 kids at a time
- Created lesson plans to teach an effective and high-quality class.
Lifeguard
MOVATI Athletic
12.2022 - 06.2023
- Attended regularly scheduled staff meetings and trainings
- Administered lifesaving techniques and first aid during emergencies and immediately called for additional assistance when necessary
- Greeted and checked in guests, verified reservations and managed guest accounts
- Resolved escalated customer issues professionally while maintaining composure under pressure.
Education
EMR Certificate -
Emergency Services Academy
Sherwood Park, AB03.2024
High school diploma -
Jasper Place High School
Edmonton, AB06.2023
Skills
- Customer Service
- Organization and Time Management
- Communication
- Problem Solving
- Staff Development
- Industry Knowledge
- Conflict Resolution
- Fast Learning
Certification
- Standard First Aid and CPR/AED Level C, 03/01/21, 03/01/24
- Lifesaving/ Swim Instructor, 11/01/22, 11/01/24
- National Lifeguard Pool, 10/01/22, 10/01/24
- First Aid Instructor, 04/01/23, 04/01/25
- National Lifeguard Waterpark, 11/01/22, 11/01/24
- Oxygen Administration, 11/01/22, 11/01/24
- Emergency Medical Responder, 03/01/24, 03/01/25
Timeline
Lifeguard
MOVATI Athletic
12.2022 - 06.2023
Lifeguard and Swim/ First Aid Instructor
World Waterpark, West Edmonton Mall
10.2021 - Current
EMR Certificate -
Emergency Services Academy
High school diploma -
Jasper Place High School
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