Ashley Woodford
Edmonton,AB
Summary
Driven Financial and Treatment Coordinator with a proven track record at Level Orthodontics, adept in managing high-volume insurance claims and reducing accounts receivable balances. Excelled in customer service and contract negotiations, leveraging superior time management and proficiency in professional software. Demonstrated adaptability and eagerness to learn, achieving streamlined processes and enhanced efficiency.
Overview
11
11
years of professional experience
Work History
Financial Manager
Level Orthodontics
07.2022 - Current
- Manage a high volume of private insurance claims ensuring timely processing.
- Provide exceptional customer service, educating patients on insurance benefits.
- Proficiently negotiate contracts and secure agreements to meet organizational objectives.
- Manage government-funded cases and educating patients on eligibility and coverage.
- Processed incoming payments and accurately applied funds to patient accounts.
- Reduced outstanding accounts receivable balances by consistently following up on overdue payments and negotiating payment plans with clients.
Treatment Coordinator
Level Orthodontics
07.2022 - Current
- Liaise between doctor and patient to discuss treatment plan.
- Effectively manage high patient caseload while meeting deadlines.
- Build credible relationships with patients to reach agreement on treatment.
- Coordinated referrals with specialty offices to ensure comprehensive treatment plans.
Dental Technologist
Interpro Dental Lab
05.2013 - 07.2022
- Collaborated with patients and doctors to create aesthetic and functional restorations.
- Managed a high caseload daily while maintaining high standards.
- Communicated directly with doctors to develop exceptional treatment plans.
- Produced high-quality dental prosthetics using a combination of traditional hand techniques and modern digital fabrication methods, ensuring consistent results across all cases.
- Streamlined laboratory processes for increased efficiency and faster turnaround times.
Education
General Business Studies
NAIT
Edmonton, AB04.2015
Dental Technology Sciences
NAIT
Edmonton, AB04.2013
Dental Assisting
NAIT
Edmonton, AB04.2011
Skills
- Highly detail-oriented
- Exceptionally organized
- Superior time management
- Customer Service
- Adaptability
- Eager to learn new techniques and receive feedback
- Proficient in Microsoft Office, Adobe Professional and various professional software
Timeline
Financial Manager
Level Orthodontics
07.2022 - Current
Treatment Coordinator
Level Orthodontics
07.2022 - Current
Dental Technologist
Interpro Dental Lab
05.2013 - 07.2022
General Business Studies
NAIT
Dental Technology Sciences
NAIT
Dental Assisting
NAIT
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