Ashley Watson
Stoney Creek,ON
Summary
I'm an enthusiastic and hard-working team member that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant guests. I am skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. I consistently maintain focus and a positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Host/Expo/Server
Buffalo Wild Wings
Stoney Creek, Ontario
04.2019 - 04.2023
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Worked with a POS system to place orders, manage bills, and handle complimentary items.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Server
Splitsville Entertainment
Hamilton, Ontario
09.2023 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Bishop Ryan Catholic Secondary School
Hamilton, ON06-2021
Bachelor of Science - Medical Sciences
Brock University
St. Catharines, ON06-2025
Skills
- Guest satisfaction
- Positive and professional
- Order accuracy
- Multitasking
- Point-of-sale systems
- Server training
Certification
- Smart Serve
References
References available upon request.
Timeline
Server
Splitsville Entertainment
09.2023 - Current
Host/Expo/Server
Buffalo Wild Wings
04.2019 - 04.2023
High School Diploma -
Bishop Ryan Catholic Secondary School
Bachelor of Science - Medical Sciences
Brock University
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