Helped customers complete purchases, locate items, and join reward programs.
Learned duties for various positions and provided backup at key times.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Used POS system to enter orders, process payments and issue receipts.
Delivered prompt service to prioritize customer needs.
Deli Clerk
Quality Foods
01.2017 - 01.2023
Contributed to positive team morale with strong communication skills and a collaborative attitude during busy shifts.
Supported culinary team by assisting with daily prep tasks such as chopping vegetables, marinating meats, or preparing sauces from scratch when needed.
Fostered a positive work atmosphere by proactively addressing any issues or conflicts that arose among staff members during shifts.
Enhanced customer satisfaction by providing exceptional deli product recommendations and personalized service.
Server
Tim Hortons
01.2015 - 01.2017
Enhanced customer satisfaction by providing efficient and courteous service to all guests.
Achieved higher levels of customer satisfaction through personalized service tailored to individual needs.
Increased customer satisfaction by providing prompt and friendly service.
Education
Office Assistant Certificate -
Okanagan College
Kelowna, BC
02-2025
High School Diploma -
Edward Milne Community High School
Sooke, BC
06-2015
Skills
Reception experience with ability to power multi-line phone systems
Proficiently in MS Office, Outlook, Word, Excel and PowerPoint
Attention to detail by making sure tasks are done on time
Self-driven with 8 Years POS experience
Willingness to learn and the desire to gain knowledge and skills to enhance work performance and achieve professional growth
Incredible organization, communication, and prioritization skills when taking complex orders