Ashley Wardell
Huntingdon,QC
Summary
Capable Homeschool Teacher effective in managing simultaneous schedules with organized approach. Customizes strategies based on needs of each student and selects optimal resources to meet education, physical and emotional requirements. Offers excellent budgeting and time management abilities.
Overview
11
11
years of professional experience
Work History
Homeschool Teacher
Self employed
Huntingdon, Quebec
11.2020 - 08.2022
- Taught reading, writing, and math through homeschool curriculum in connection with provincial requirements
- Developed engaging homeschool lessons tailored for family instruction
- Adapted lesson plans to accommodate individual learning preferences and requirements
- Created structured daily schedules to enhance home education experience
Debt Recovery Specialist
Credit Bureau Collection's
Toronto, Ontario
01.2015 - 04.2019
- Conducted advanced negotiations with clients to reach mutually beneficial agreements.
- Completed FDCPA training and obtained licenses across all provinces to ensure compliance.
- Managed debt collections for 1st, 2nd, and 3rd party assigned accounts for Rogers Wireless, CIBC, Telus Communications, and MBNA Bank.
- Worked debt collections 1st, 2ns and third party assigned accounts for Rogers Wireless, CIBC, Telus communications and MBNA bank.
- Managed delinquent accounts using collection bureau policies and compliance standards.
- Analyzed account histories to verify balances and determine appropriate recovery actions.
- Prepared demand letters and follow-up notices for overdue accounts.
- Escalated disputed or unresponsive accounts to legal recovery channels.
- Executed skip tracing techniques to locate and engage missing or hard-to-find customers.
Debt Recovery Specialist
Allied International Credit
Newmarket, Ontario
05.2011 - 09.2018
- Contacted debtors to negotiate repayment arrangements and payment commitments.
- Managed delinquent accounts using collection bureau policies and compliance standards.
- Employed persuasive communication skills to encourage prompt debt repayment.
- Negotiated consumer debt settlements with creditors and collection agencies
- Identified legal options available for recovering past due debts when necessary.
- Educated debtors on the consequences of non-payment and potential resolutions.
- Applied analytical skills to prioritize accounts based on collectability.
- Collaborated with team members to meet or exceed collection goals.
- Updated collection databases and systems with payment arrangements and notes.
- Led onboarding and training programs across company departments.
- Updated training materials for policies, systems, and procedures.
- Supported staff with coaching, guidance, and skill practice.
- Facilitated classroom instruction for groups up to 30 students.
- Awarded certificates to employees who completed training to recognize accomplishments, boosting motivation and retention.
Education
Huron Heights Secondary School
Newmarket, ONSome College (No Degree) - Business
CDI College
Newmarket, ONSkills
- Curriculum alignment
- Lesson planning
- Individualized instruction
- Curriculum planning
- Business professional
Timeline
Homeschool Teacher
Self employed
11.2020 - 08.2022
Debt Recovery Specialist
Credit Bureau Collection's
01.2015 - 04.2019
Debt Recovery Specialist
Allied International Credit
05.2011 - 09.2018
Huron Heights Secondary School
Some College (No Degree) - Business
CDI College