Ashley Varela
Los Angeles
Summary
Dedicated receptionist focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
4
4
years of professional experience
Work History
Receptionist
Dermi Bella
Los Angeles
01.2022 - Current
- Greeted clients warmly upon arrival to create a welcoming atmosphere.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Scheduled appointments efficiently using practice management software.
- Maintained organized front desk area for smooth daily operations.
- Collaborated with team to enhance customer service experience and operations.
- Ensured cleanliness and professionalism of reception area at all times.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Education
Academic Associate of Science in Cardiovascular Sonography - Sonography
Smith Chason College
Los Angeles, CA09-2026
High School Diploma -
City of Angels
Los Angeles06-2022
Skills
- Patient care
- Medical terminology
- Clinical documentation
- Equipment operation
- Customer service
- Time management
- Appointment scheduling
- Team collaboration
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Receptionist
Dermi Bella
01.2022 - Current
Academic Associate of Science in Cardiovascular Sonography - Sonography
Smith Chason College
High School Diploma -
City of Angels