Ashley Tyler
Edmonton,AB
Summary
To obtain a full-time Underwriter position where I can utilize my skills and knowledge to enhance the company. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Commercial Renewal Underwriter
Brown and Brown Insurance
05.2023 - Current
- Strong organization, prioritization, and time management skills to complete assignments efficiently and within structured timelines
- An eye for detail to handle renewals and policy changes with a high degree of accuracy
- Ability to work under pressure and meet deadlines
- Positive, driven, and disciplined attitude
- Self-motivated to meet competitive individual and team-related targets
- Strong independent work ethic
- Ability to work harmoniously in a team environment
- Strong written language, and professional communication skills
- Flexible and adaptable to change
- Understanding of Microsoft Office Suite and Google Sheets an asset.
- Enhanced underwriting efficiency with the implementation of an automated system for managing application data.
Insurance Broker
HUB International
05.2022 - 05.2023
- Build relationships with clients, colleagues and automobile dealership representatives
- Creatively offer a diverse selection of ICBC and private insurance products
- Process a wide variety of auto insurance transactions including renewals, new plates, transfers, cancellations, debt payments and more
- Upsell and cross-sell other insurance products from our other departments
- Administrative duties, such as, answering the phone, inventory restock.
- Expanded the company''s client base through effective networking and relationship-building strategies.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Store Manager
Spiritleaf Cannabis Dispensary
04.2021 - 05.2022
- Responsible for managing staff, schedules, inventory and customer relations
- Serves as a resource for staff concerning products and services, policies and procedures, industry news and changes in regulations
- Responsible for submitting and reconciling weekly orders
- Resolves any conflict immediately
- Managing and implementing training on COVA system
- Assists customers in the selection of merchandise, while providing information about the product, materials, technology, and functionality
- Ensures Spiritleaf's customer service standards are upheld by listening to customer's wants and needs and providing product information when required
- Responds to all customer complaints, requests, concerns, suggestions
- Maintain accurate records of all activities including daily cash reconciliations, inventory, sales
- Maintain inventory control system and perform inventory counts on weekly products in the facility
- Assist the Multi Store Manager in the training and supervising of employees
- Accurately complete bank deposits and maintain balancing information file
- Ensure that store is opened and closed in accordance with hours of business.
MULTI STORE MANAGER
T.KETTLE
09.2020 - 04.2021
- Providing premium customer service to T. Kettle customers
- Educating patrons on T. Kettle blends and guiding them through their tea experience
- Coaching and mentoring store teaologists
- Day-to-day tasks and overall sales, merchandising, operations, and lost prevention procedures within the store
- Scheduling employees within budget and ensuring timecards are accurate and complete.
- Increased overall store performance by implementing effective sales strategies and staff training programs.
ASSISTANT MANAGER
DAVIDS TEA
08.2019 - 08.2020
- Ensure that my team delivers the outstanding Davids Tea experience, while providing the highest level of customer service
- Lead by example through educating customers about the world of tea, Davids Tea blends, products, and accessories
- Deliver feedback and on the spot coaching on a regular basis to team members and promote a positive and fun team atmosphere
- Meet sales targets and achieve profitability by controlling cost
- Oversee day-to-day operations, and delegate effectively to meet daily/weekly deadlines
- Closely collaborate with the Store Manager to develop store specific strategies and to implement them
- Made schedules in advance while working around employee's availability, requested days off and hours mandated by head office.
ASSISTANT MANAGER
EB GAMES CANADA
11.2016 - 08.2019
- Supervise staff and assign duties
- Resolve problems that arise, such as customer complaints and supply shortages
- Ordered store supplies and customer requests
- Recorded and communicated store numbers in game planner (Targets, UPTs, Warranties)
- Daily opening and closing procedures such as balancing the tills and nightly deposit
- Delegated merchandising and cleaning tasks
- Receive and process daily shipping coming in and going out
- Assisted in weekly marketing set ups and take downs.
Education
Culinary Management - Culinary Arts
Fanshawe College
London, ON04.2015
Food And Beverage Management - Hospitality Management
Fanshawe College
London, ON04.2014
Skills
- Inventory Control
- Terms Negotiation
- Data Collection
- Client Relationship Building
- Time Management
- Problem Solving
- Attention to Detail
- Profit & Loss
- Loss Prevention
- Microsoft Office
- Office Management
- Administrative Experience
- Caseload Management
- Policy Renewal
- Risk Mitigation
- Analyzing Data
Certification
General Insurance Level 1
Timeline
Commercial Renewal Underwriter
Brown and Brown Insurance
05.2023 - Current
Insurance Broker
HUB International
05.2022 - 05.2023
Store Manager
Spiritleaf Cannabis Dispensary
04.2021 - 05.2022
MULTI STORE MANAGER
T.KETTLE
09.2020 - 04.2021
ASSISTANT MANAGER
DAVIDS TEA
08.2019 - 08.2020
ASSISTANT MANAGER
EB GAMES CANADA
11.2016 - 08.2019
Culinary Management - Culinary Arts
Fanshawe College
Food And Beverage Management - Hospitality Management
Fanshawe College
General Insurance Level 1
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