Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashley Trempe

Ottawa,ON

Summary

Dynamic clinical leader with a proven track record at Valiant Behaviour Health, enhancing patient care through evidence-based practices and interdisciplinary collaboration. Skilled in developing training programs and driving quality improvement initiatives, I excel in fostering team engagement and ensuring compliance with healthcare regulations. Committed to empowering patients and optimizing clinical operations.

Overview

14
14
years of professional experience

Work History

Operator

Warnocks Equipment Ltd
12.2024 - Current
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.

Clinical Manager

Action Dual Recovery
12.2022 - 11.2024
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Regularly evaluated employee performance and provided feedback.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
  • Enhanced staff performance through regular training, mentoring, and professional development opportunities.
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
  • Communicated with patients, asked appropriate questions, and employed active listening to determine best care.

Assistant Clinical Director

Valiant Behaviour Health
06.2018 - 05.2022
  • Championed patient-centered care initiatives that empowered patients to take an active role in their healthcare plans and decision-making process.
  • Spearheaded interdisciplinary team meetings, fostering collaboration and improved communication between departments.
  • Ensured compliance with all federal, state, and local regulations governing healthcare delivery through diligent monitoring and proactive policy updates as needed.
  • Led efforts in obtaining accreditation from relevant professional bodies which elevated the organization''s reputation and credibility in the industry.
  • Developed comprehensive training programs for new employees, ensuring consistent delivery of high-quality patient care.
  • Initiated data-driven decision-making processes to identify areas of improvement in clinical services delivery.
  • Enhanced patient care quality by implementing evidence-based practices and clinical guidelines.
  • Oversaw budget planning and financial management for the clinical department, ensuring responsible stewardship of resources while maintaining optimal service delivery standards.
  • Trained staff on implementation of Individualized Treatment Plans and Behavioral Support Plans.
  • Collaborated with executive leadership to establish organizational goals and strategic plans for the clinical department.

General Manager

Uhaul Moving And Storage
09.2015 - 03.2017
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.

Office Assistant Intern

Dinos Auto
01.2012 - 10.2015
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Proofread papers, letters and marketing materials to identify mistakes for quality control.
  • Assisted with daily office tasks, contributing to a well-run work environment.
  • Handled sensitive information discreetly while maintaining strict confidentiality protocols.
  • Developed correspondence letters, memos, and emails.
  • Answered incoming phone calls and transferred to staff members or provided requested information.
  • Streamlined administrative processes for better workflow and increased productivity.
  • Managed incoming calls and email correspondence professionally, addressing inquiries promptly and accurately.
  • Provided excellent customer service, resolving client concerns efficiently and effectively.
  • Improved office efficiency by maintaining and organizing digital and physical files.

Education

GED - Addiction Counseling

Willis College
Ottawa
09.2022

GED - Personal Support Worker

Cdi College
Ottawa
02.2016

Skills

  • Clinical leadership
  • Performance improvement
  • Interdisciplinary collaboration
  • Clinical operations
  • Patient care
  • Patient care management
  • Collaborative skills
  • Direct patient care
  • Effective communication
  • Patient education
  • Clinical education
  • Developing training programs
  • Patient care coordination
  • Quality improvement
  • Patient records administration
  • Employee performance evaluations
  • Patient relations
  • Staff scheduling
  • Clinical instruction
  • Clinical quality improvement

Languages

English
Full Professional
French
Limited Working

Timeline

Operator

Warnocks Equipment Ltd
12.2024 - Current

Clinical Manager

Action Dual Recovery
12.2022 - 11.2024

Assistant Clinical Director

Valiant Behaviour Health
06.2018 - 05.2022

General Manager

Uhaul Moving And Storage
09.2015 - 03.2017

Office Assistant Intern

Dinos Auto
01.2012 - 10.2015

GED - Addiction Counseling

Willis College

GED - Personal Support Worker

Cdi College

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Ashley Trempe