ASHLEY TORRES-RAMIRO
Oakland
Summary
Detail-oriented professional with a solid background in cash handling and customer service. Accurately process transactions, demonstrate strong communication and organizational skills, train new team members, and collaborate effectively. Enhance customer service and boost team performance during peak periods. Stay highly organized, proactively address challenges, and maintain punctuality.
Overview
7
7
years of professional experience
Work History
Cashier
Oakland Zoo
Oakland
05.2023 - Current
- Operated cash register efficiently and accurately for large groups, processed payments by cash, check, credit card, and P.O.
- Maintained accurate cash handling and balanced cash register daily, ensuring financial integrity.
- Processed customer transactions efficiently, contributing to smooth visitor entry at the zoo.
- Collaborated with team members to ensure smooth operations during peak times.
- Trained new team members in cash register operation and customer service, enhancing team preparedness.
Student Entrepreneur
BUILD.ORG
Oakland
01.2019 - 01.2020
- Managed a profitable small business as a high school student, developing entrepreneurial skills.
- Coordinated communication among team members to strengthen collaboration and project outcomes.
- Handled cash transactions to maintain accurate financial records and support business operations.
Education
High School Diploma -
Aspire Lionel Wilson Preparatory Academy
Oakland, CA06-2023
Skills
- Cash handling
- Payment processing
- Register operation
- Sales transactions
- Customer service
- Attention to detail
- Multitasking and organization
- Time management
- Employee training
- Bilingual communication
- Communication skills
- Customer satisfaction
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Cashier
Oakland Zoo
05.2023 - Current
Student Entrepreneur
BUILD.ORG
01.2019 - 01.2020
High School Diploma -
Aspire Lionel Wilson Preparatory Academy