Ashley Todd
Job Developer
Grande Prairie
Summary
Dynamic professional with a proven track record at Signature Support Services, excelling in client advocacy and effective communication. Skilled in documentation and fostering strong relationships, I enhanced employer partnerships and ensured client success through dedicated support and innovative skills classes. Adaptable and organized, I thrive in fast-paced environments.
Overview
15
15
years of professional experience
6
6
Certifications
Work History
Job Developer
Signature Support Services
09.2014 - Current
- Provided ongoing support to placed clients through regular check-ins, ensuring their success in new positions.
- Improved employer partnerships through regular communication and follow-up, ensuring successful long-term collaborations.
- Maintained records of client interactions, progress, and goal outcomes to facilitate accurate reporting.
- Led skills classes
- Helped plan client parties
Group Home Worker
Signature Support Services
03.2010 - 06.2022
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Managed medication administration accurately, ensuring proper dosage and timing according to physician orders.
- Prepared healthy meals, maintained clean environments and laundered clothes.
- Documented daily progress notes, tracking resident milestones and reporting any concerns promptly to supervisors or case managers as needed.
- Developed strong relationships with residents, fostering trust and open communication.
Manager
Menchies Frozen Yogurt
06.2013 - 03.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Education
Certificate - Personal Support Worker
St Anns
Niagara Falls 05.2001 -
Skills
Client advocacy
Time management
Multitasking
Adaptability and flexibility
Effective communication
Organizational skills
Documentation proficiency
Certification
Basic First Aid- Level C CPR
Timeline
Basic First Aid- Level C CPR
09-2023
Joint Health and Safety Committee /HS Representative Fundamentals
08-2022
Supported Employment Essentials Training
02-2022
Supporting Sexuality and Healthy Relationships for People with Developmental Disabilities
11-2017
Proactive Behaviour Strategies
04-2016
Person Centred Thinking
10-2014
Job Developer
Signature Support Services
09.2014 - Current
Manager
Menchies Frozen Yogurt
06.2013 - 03.2014
Group Home Worker
Signature Support Services
03.2010 - 06.2022
Certificate - Personal Support Worker
St Anns
05.2001 -
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