Ashley Taylor
Rosetown
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, effective communucation and fostering positive outcomes and client satisfaction,
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner/Sole Proprietor
Beauty on Mountain View
09.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Esthetician
Brick and Mortar Beauty Company
06.2019 - 09.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Fostered friendly, warm, and exceptional customer experience.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
- Implemented client feedback system to identify areas for improvement, leading to higher satisfaction rates.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Office Manager
Provincial Airways
07.2014 - 10.2016
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained open communication with farm supervisors regarding progress updates and any challenges faced during daily operations.
- Adapted quickly to changing weather conditions or unforeseen circumstances that impacted daily tasks or overall crop success rates within the growing season.
- Ensured overall plant health by monitoring for pests and diseases, applying appropriate treatments when necessary.
- Contributed to a safe working environment by adhering to established safety protocols and participating in regular training sessions.
- Purchased supplies such as pesticides and fertilizer.
Property Manager
Weidner Property Management
09.2009 - 01.2013
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
Education
Bachelor of Arts -
University of Saskatchewan
Saskatoon, SK04-2011
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Strategic Marketing
- Goal setting
- Coaching and mentoring
- Trend analysis
- Effective communication
- Problem resolution
- Positive attitude
- Adaptability and flexibility
- Attention to detail
Certification
- Saskatchewan Driver's License
- CPR/AED Certification
- First Aid Certification
Timeline
Owner/Sole Proprietor
Beauty on Mountain View
09.2023 - Current
Esthetician
Brick and Mortar Beauty Company
06.2019 - 09.2023
Office Manager
Provincial Airways
07.2014 - 10.2016
Property Manager
Weidner Property Management
09.2009 - 01.2013
Bachelor of Arts -
University of Saskatchewan
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