Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ashley Styles

Ashley Styles

Summary

I'm a reliable, fast learner who's great at managing time and figuring things out on the go. I adapt easily, stay on top of what needs to get done, and enjoy being part of a team that works well together. I'm always up for learning new things and doing my part to help things run smoothly and grow.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Baker

Dough By's
01.2024 - Current
  • Baked and prepared goods for the store
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Trained and supervised new employees on bakery operations and procedures.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.

Project, Client, & Social Media Representative

Sync Digital Solutions & INCREDEVENT
06.2020 - 12.2023
  • Replying and conversing with client's and their customers.
  • Developed and implemented social media strategies to enhance brand visibility and engagement.
  • Analyzed social media metrics to inform content adjustments and optimize performance.
  • Managed community interactions, responding to inquiries and fostering positive relationships with followers.
  • Created and sent out email campaigns.
  • Edited and created real estate listings on MLS.
  • Managed and replied to reviews.
  • Proficient with all main social media accounts. Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, & Threads.
  • Tested and edited websites.
  • Wrote blogs for SEO purposes.
  • General customer Service.

Camp Supervisor/ Assistant

East Coast Trail Association
06.2018 - 10.2018
  • Set up, took down, cooked meals, and supervised camp for 16 trail workers.
  • Repaired damaged tents.
  • Used, maintained, and repaired gas lanterns and stoves.
  • Hiked in and out of the campsite with gear.
  • Supervised daily camp operations, ensuring safety and compliance with regulations.

Manager

International News
05.2017 - 11.2017
  • Ordered lottery, cigarettes, and other supplies for store.
  • General cashier duties.
  • Opened and closed store.
  • General customer service.
  • Worked alone and tended to any issues.
  • Training experience.

Cashier

Salvation Army
07.2014 - 04.2017
  • Sorted, hung, and stocked clothing and housewares.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash register operations and balanced drawers at shift end.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Organized merchandise displays to enhance shopping experience and drive sales.
  • Assisted in fundraising activities, contributing to community outreach initiatives and mission support.
  • Built relationships with customers to encourage repeat business.

Education

High School -

Hammarskjold High School
Thunder Bay, ON
07.2015

Skills

  • Takes pride in providing good customer service
  • Cash-handling experience and accuracy
  • Hard worker, motivated and enthusiastic
  • Familiar with the programs Slack, Trello, and Monday
  • Able to communicate effectively with coworkers, management, and the public
  • Fast learner; able to learn new skills quickly and a good problem solver
  • Dependable, reliable, and punctual
  • Familiar with the ins and outs of all main social media platforms
  • Proven communication skills, both oral and written
  • Skilled at computer-related (primarily Apple) tasks; familiar with Microsoft Office
  • Experience writing blogs for SEO purposes
  • Successfully worked from home for 2 years, with no interruption to workflow

Certification

  • Building Rapport with Customers
  • Creating Positive Conversations with Challenging Customers
  • Customer Service Foundations (2020)
  • Customer Service: Handling Abusive Customers
  • Customer Service: Problem-Solving and Troubleshooting
  • Serving Customers Using Social Media
  • Zendesk Customer Service Professional Certificate

Timeline

Baker

Dough By's
01.2024 - Current

Project, Client, & Social Media Representative

Sync Digital Solutions & INCREDEVENT
06.2020 - 12.2023

Camp Supervisor/ Assistant

East Coast Trail Association
06.2018 - 10.2018

Manager

International News
05.2017 - 11.2017

Cashier

Salvation Army
07.2014 - 04.2017

High School -

Hammarskjold High School

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Ashley Styles