Ashley Styles
Summary
I'm a reliable, fast learner who's great at managing time and figuring things out on the go. I adapt easily, stay on top of what needs to get done, and enjoy being part of a team that works well together. I'm always up for learning new things and doing my part to help things run smoothly and grow.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Baker
Dough By's
Conception Bay South, NFLD
01.2024 - Current
- Baked and prepared goods for the store
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Trained and supervised new employees on bakery operations and procedures.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Project, Client, & Social Media Representative
Sync Digital Solutions & INCREDEVENT
Winnipeg, MB / St. Johns
06.2020 - 12.2023
- Replying and conversing with client's and their customers.
- Developed and implemented social media strategies to enhance brand visibility and engagement.
- Analyzed social media metrics to inform content adjustments and optimize performance.
- Managed community interactions, responding to inquiries and fostering positive relationships with followers.
- Created and sent out email campaigns.
- Edited and created real estate listings on MLS.
- Managed and replied to reviews.
- Proficient with all main social media accounts. Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, & Threads.
- Tested and edited websites.
- Wrote blogs for SEO purposes.
- General customer Service.
Camp Supervisor/ Assistant
East Coast Trail Association
St. Johns, NFLD
06.2018 - 10.2018
- Set up, took down, cooked meals, and supervised camp for 16 trail workers.
- Repaired damaged tents.
- Used, maintained, and repaired gas lanterns and stoves.
- Hiked in and out of the campsite with gear.
- Supervised daily camp operations, ensuring safety and compliance with regulations.
Manager
International News
St. Johns, NFLD
05.2017 - 11.2017
- Ordered lottery, cigarettes, and other supplies for store.
- General cashier duties.
- Opened and closed store.
- General customer service.
- Worked alone and tended to any issues.
- Training experience.
Cashier
Salvation Army
Thunder Bay, ON
07.2014 - 04.2017
- Sorted, hung, and stocked clothing and housewares.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register operations and balanced drawers at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Organized merchandise displays to enhance shopping experience and drive sales.
- Assisted in fundraising activities, contributing to community outreach initiatives and mission support.
- Built relationships with customers to encourage repeat business.
Education
High School -
Hammarskjold High School
Thunder Bay, ON07.2015
Skills
- Takes pride in providing good customer service
- Cash-handling experience and accuracy
- Hard worker, motivated and enthusiastic
- Familiar with the programs Slack, Trello, and Monday
- Able to communicate effectively with coworkers, management, and the public
- Fast learner; able to learn new skills quickly and a good problem solver
- Dependable, reliable, and punctual
- Familiar with the ins and outs of all main social media platforms
- Proven communication skills, both oral and written
- Skilled at computer-related (primarily Apple) tasks; familiar with Microsoft Office
- Experience writing blogs for SEO purposes
- Successfully worked from home for 2 years, with no interruption to workflow
Certification
- Building Rapport with Customers
- Creating Positive Conversations with Challenging Customers
- Customer Service Foundations (2020)
- Customer Service: Handling Abusive Customers
- Customer Service: Problem-Solving and Troubleshooting
- Serving Customers Using Social Media
- Zendesk Customer Service Professional Certificate
Timeline
Baker
Dough By's
01.2024 - Current
Project, Client, & Social Media Representative
Sync Digital Solutions & INCREDEVENT
06.2020 - 12.2023
Camp Supervisor/ Assistant
East Coast Trail Association
06.2018 - 10.2018
Manager
International News
05.2017 - 11.2017
Cashier
Salvation Army
07.2014 - 04.2017
High School -
Hammarskjold High School