Ashley St Germain

Key Responsibilities:

• Lead and manage all aspects of a successful photography business, including branding, marketing, and client relations.

• Specialize in brand photography, working with visionaries, thought leaders, and entrepreneurs to elevate their personal and business brands through editorial-style photography.

• Deliver exceptional client experiences by understanding brand values, capturing the essence of individuals and businesses in visual storytelling.

• Develop tailored photo sessions, from conceptualization to post-production, ensuring high-quality results that align with client goals and brand vision.

• Handle business development, securing new clients and maintaining long-term relationships, leading to repeat business and referrals.

Achievements:

• Built a loyal client base, including cross-provincial contracts with clients in Ontario.

• Managed photography projects from start to finish, working on location without a dedicated studio.

• Developed a strong personal brand on Instagram (@ashley.st.germain), utilizing storytelling and visual content to engage an audience

• Successfully rebranded the business to focus on niche markets

• Grew business through consistent networking, social media marketing, and word-of-mouth referrals.

Key Responsibilities:

•Managed day-to-day operations, including inventory control, sales, and staff management for a high-traffic sports retail store.

• Led and mentored a team of 20 employees, conducting training and performance evaluations to ensure operational efficiency and excellent customer service.

• Resolved escalated customer issues, improving customer satisfaction.

• Recruited, hired, and trained new team members, providing ongoing feedback and support.

• Maintained positive customer relationships by promptly addressing service inquiries and concerns.