Overview
Work History
Education
Skills
Coursework
Timeline
Generic

Ashley Singh

Brampton,Ontario

Overview

5
5
years of professional experience

Work History

Cashier

QuikChik
10.2021 - 05.2024
  • Answered customer questions and complaints on restaurant products and service, demonstrating strong communication skills by interacting with customers in a courteous and professional manner, which increased customer satisfaction as shown through restaurants 4.0 review
  • Collaborated alongside coworkers on store tasks and responsibilities, which reduced miscommunication between the kitchen staff and the cashiers helping the overall productivity of the store
  • Managed cash transactions accurately and efficiently, maintaining a high level of accountability and minimizing discrepancies in cash drawer reconciliation
  • Provided support to management in inventory management tasks, including stock replenishment, tracking product availability, and conducting periodic audits to ensure accurate record-keeping.

Bike Camp Instructor

Pedalheads
07.2022 - 08.2022
  • Planned and executed engaging daily lesson plans tailored to the skill levels and ages of 5-6 children per class, ranging from 2 to 12 years old, resulting in measurable improvements in cycling proficiency by the end of each week-long camp session
  • Innovated and introduced new games and activities to enhance the learning experience, fostering a dynamic and interactive environment while reinforcing biking techniques and safety practices
  • Adapted teaching methodologies and communication strategies to accommodate diverse learning needs, including children with autism spectrum disorder (ASD) and other developmental disabilities, promoting inclusivity and accessibility within the camp community
  • Prioritized the physical and emotional well-being of campers by implementing safety protocols, supervising bike activities, and providing supportive guidance and encouragement, resulting in a positive and secure camp environment
  • Communicated effectively with parents and guardians regarding camper achievements, challenges, and safety concerns, fostering trust and satisfaction with the camp experience and encouraging repeat participation.

Package Handler & Clerk

UPS Canada
12.2020 - 08.2021
  • Successfully trained and mentored a team of eight new employees in warehouse procedures and clerical tasks, resulting in a significant increase in productivity by reducing equipment jams by approximately 70%
  • Demonstrated strong initiative and self-reliance by efficiently completing daily tasks such as unloading boxes, scanning shipments, and performing minor repairs with minimal supervision, earning recognition and praise from supervisors for outstanding performance
  • Played an active role in UPS's safety committee, advocating for safety measures and contributing innovative solutions to address safety concerns in the work environment
  • As a result, contributed to a notable decrease of slips, falls, and related injuries by approximately 30%
  • Utilized computer systems and software applications proficiently to track packages, update shipment statuses, and generate reports, ensuring accuracy and completeness of information vital to the efficient operation of the warehouse.

Cooperative Education Student

Satinder Dhillon CPA Professional Corporation
07.2019 - 08.2019
  • Designed and implemented a new filing system for client paper files within file cabinets, optimizing organization and productivity within the office environment, leading to smoother workflows and easier retrieval of documents
  • Demonstrated excellent phone etiquette and professionalism when interacting with clients over the office phone, effectively addressing inquiries, scheduling appointments, and providing assistance, fostering a positive client experience and promoting loyalty to the business
  • Supported office operations by coordinating meetings and preparing agendas contributing to efficient workflow management and effective communication among team members.

Education

Honors Bachelor of Arts - Political Science, Public Law and Judicial Studies

McMaster University
Hamilton, ON
04.2024

Skills

  • Microsoft 365, Google Suites, and Zoom
  • Written and Verbal Communication
  • Organizational Abilities
  • Attention to Detail
  • Ability to type 60WPM
  • Problem-Solving Skills

Coursework

Research on Law and Courts

  • Enhanced primary research, written communication, and oral communication skills
  • Completed major research paper on the impact of judicial ideologies on equality rights case outcome, utilizing SPSS, CanLII, and primary research methods
  • Approached the research of judicial studies questions from a variety of methodology approaches, understanding the advantages and disadvantages of each approach


Financial & Managerial Accounting for Social Sciences

  • Focused on the preparation and analysis of financial statements, including balance sheets, income statements, and cash flow statements
  • Explored managerial accounting techniques for budgeting, planning, and performance evaluation
  • Understood cost behaviour, cost allocation, and the use of accounting information for strategic planning
  • Acquired skills in analyzing financial statements to assess business performance

Timeline

Bike Camp Instructor

Pedalheads
07.2022 - 08.2022

Cashier

QuikChik
10.2021 - 05.2024

Package Handler & Clerk

UPS Canada
12.2020 - 08.2021

Cooperative Education Student

Satinder Dhillon CPA Professional Corporation
07.2019 - 08.2019

Honors Bachelor of Arts - Political Science, Public Law and Judicial Studies

McMaster University

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