Ashley Silver
Calgary,Canada
Summary
Experienced customer service professional with a strong background in client relations and problem solving. Skilled in managing schedules and billing processes while maintaining high-quality service standards. Adept at handling diverse customer needs with attention to detail and effective communication. Committed to delivering excellent service and fostering positive client experiences.
Overview
2022
2022
years of professional experience
Work History
Co Owner Landscaping Specialist and Customer Relations
2 and a half landscapers
Calgary, AB
05.2018 - 08.2021
- Strong focus on customer relations, ensuring high satisfaction and repeat business.
- Proficient in project management, overseeing multiple landscaping projects from concept to completion.
- Skilled in managing a diverse team of landscaping professionals to achieve exceptional results.
- Expert in designing and implementing sustainable landscape solutions tailored to customer needs.
- Driven co-owner with over 10 years of experience in the landscaping industry.
- Innovative problem-solver with a passion for enhancing outdoor spaces while increasing property value.
- Committed to building long-lasting relationships with clients through personalized service and communication.
- Adept at handling customer complaints and ensuring satisfaction through effective problem-solving techniques.
Owner Residential Cleaning Services
Sparkle
Calgary, AB
10.2017 - 08.2020
- Managed client relationships to ensure satisfaction and repeat business.
- Created and processed invoices, maintaining accurate billing records.
- Scheduled and coordinated cleaning appointments to optimize time efficiency.
- Performed comprehensive cleaning tasks maintaining high-quality service standards.
- Billed each client with invoice more often Weekley, monthly, and one Time Clean Ups.
Manager, Waitress, Bartender
Sohni's Mediterranean Sheesha Bar&Grill
- Experienced in creating and implementing marketing strategies that increase patronage and enhance guest experiences.
- Proficient in managing inventory and supplies while maintaining cost controls to maximize profitability.
- Skilled in staff training and development, ensuring exceptional service and operational efficiency.
- Dynamic and customer-focused restaurant manager with over 5 years of experience in high-volume dining establishments.
- Strong knowledge of cocktail recipes and mixology as a seasoned bartender, with a passion for innovative drink creation.
- Exceptional team leadership abilities, fostering a positive work culture while achieving business goals.
- Committed to maintaining the highest standards of cleanliness and food safety regulations in all aspects of restaurant operations.
Ashley Agencies &Acossiates LTD.
Ashley Agencies &Acossiates LTD
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
GRADE 12 DIPLOMA - Customer Relations, Problem Solving, Time Management, Billing and Invoicing, Scheduling, Attention to Detail
Lachut vocational
Lachut, QCSkills
- Customer Relations
- Problem Solving
- Time Management
- Billing and Invoicing
- Scheduling
- Attention to Detail
Timeline
Co Owner Landscaping Specialist and Customer Relations
2 and a half landscapers
05.2018 - 08.2021
Owner Residential Cleaning Services
Sparkle
10.2017 - 08.2020
Manager, Waitress, Bartender
Sohni's Mediterranean Sheesha Bar&Grill
Ashley Agencies &Acossiates LTD.
Ashley Agencies &Acossiates LTD
GRADE 12 DIPLOMA - Customer Relations, Problem Solving, Time Management, Billing and Invoicing, Scheduling, Attention to Detail
Lachut vocational