Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Shearer

Niagara Falls,ON

Summary

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

16
16
years of professional experience

Work History

House Cleaner

Yaca Cleaners
07.2022 - 02.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.

Car Detailer

Joe Auto
06.2012 - 09.2013
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Provided exceptional customer service and addressed customer inquiries.
  • Maintained clean, tidy and safe work environment.

Cashier

Zehrs Markets
07.2008 - 01.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Thorold Secondary School
Thorold, ON
06.2008

Skills

  • Cleaning and sanitization
  • Customer Service
  • Housekeeping
  • Bathroom sanitation
  • Household Management
  • Automotive detailing
  • Interior and exterior cleaning
  • Sales Techniques
  • Vehicle Inspection
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Languages

English
Elementary

Timeline

House Cleaner

Yaca Cleaners
07.2022 - 02.2024

Car Detailer

Joe Auto
06.2012 - 09.2013

Cashier

Zehrs Markets
07.2008 - 01.2010

High School Diploma -

Thorold Secondary School

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Ashley Shearer