Ashley Seward
Peterborough,ON
Summary
Highly organized and detail-oriented event coordinator passionate about executing successful events that achieve established goals. Experience with planning, budgeting and coordinating a wide variety of both small-scale and large-scale events.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Resort Lead (Coordinator)
Summerhill Resorts
2024.04 - Current
- Oversaw resort operations assisting with budget management, security measures, administrative duties, sales tours and site visits.
- Maintained positive relationships with owners, sales advisors, contractors and stakeholders.
- Organized maintenance projects and work orders, delegating tasks to maintenance staff, ensuring all jobs were completed in a timely manner.
- Established social events for guests and owners including an open house, mothers day and family day brunches, trivia nights, live bands on site, and many more.
- Marketed the resort through promotions, word of mouth, events/activities and web presence.
Entertainment Usher
Great Canadian
2023.11 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests' experiences.
- Offered support when needed for the set-up and breakdown of various event-related materials, ensuring timely completion.
- Demonstrated adaptability by taking on additional responsibilities during high-volume events or in the absence of other team members.
Sales Associate
Sportchek
2021.10 - Current
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, currency, payment cards, and receipts to customers.
- Provided positive first impressions by welcoming customers into the store.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Junior Event Coordinator
Personal Touch Catering
2022.01 - 2023.04
- Assisted with developing, planning and implementing strategies to execute large- and small-scale events.
- Oversaw day-of execution for corporate events and meetings, concerts, trade shows, banquets and weddings.
- Conducted pre and post event audits to ensure that everything at the venue was appropriately stocked and up to standard for complete event satisfaction.
- Assisted with administrative details for events, responding to inquiries and distributing promotional materials.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Education
Special Event Management Diploma -
George Brown College
06.2022
Skills
- Event Coordination
- Logistics Management
- Social Media Promotion
- Time Management
- Customer Service
- Team Communication
Certification
- Emergency First Aid/CPR/AED Level C - Toronto, ON, Apr 2022
- Technical Meeting & Event Production - Event Leadership Institute, Nov 2022
- Smart Serve - Toronto, ON, Nov 2022
Timeline
Resort Lead (Coordinator)
Summerhill Resorts
2024.04 - Current
Entertainment Usher
Great Canadian
2023.11 - Current
Junior Event Coordinator
Personal Touch Catering
2022.01 - 2023.04
Sales Associate
Sportchek
2021.10 - Current
Special Event Management Diploma -
George Brown College
- Emergency First Aid/CPR/AED Level C - Toronto, ON, Apr 2022
- Technical Meeting & Event Production - Event Leadership Institute, Nov 2022
- Smart Serve - Toronto, ON, Nov 2022
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