NICO MATTU
Toronto,ON
Summary
Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
8
8
years of professional experience
Work History
Warehouse Manager
Costco
Toronto, ON
12.2023 - Current
- Oversees shipping and receiving department.
- Creation of SKUs based on inventory received.
- Align with general manager to anticipate consumer demands and manage inventory levels.
- Communicates regularly with cross-functional teams to improve coordination between departments.
- Leads a team of associates to ensure efficiency.
- Coached and developed two new hires on proper handling techniques.
- Optimize layout of warehouse based on inventory levels.
- Safely operation of forklift on a weekly basis to organize warehouse.
MOVING TRUCK DRIVER
RONALDS RUBBISH
06.2020 - 11.2021
- Demonstrated safe driving by following regulations and safety procedures resulting in zero accidents.
- Directed and assisted team members to effectively and efficiently organize trucks to ensure on-time deliveries.
- Maintained daily, legible DOT log books and submitted corresponding documents to management.
- Effectively communicated with dispatchers to provide updated information on arrival times and road conditions.
- Utilized decision-making and problem-solving skills to adjust routes based on road closures and traffic conditions.
- Completion of load security and damage checks.
MANAGER ON DUTY
SAVE ON FOODS
09.2018 - 11.2019
- Provided friendly and knowledgeable support to customers to address any concerns.
- Effectively trained and mentored employees across various functions including operating equipment.
- Liaised between employees and upper management to resolve any disputes.
- Utilized interpersonal and conflict resolution skills to improve performance, professional conduct, and attendance reliability.
- Created and executed initiatives to improve customer relations, quality standards, and service efficiency.
- Maintained clean and well-organized production areas to avoid violations or unnecessary delays due to hazardous or inefficient layouts.
- Achieved results by working with staff to meet established targets.
RESTAURANT MANAGER
MCDONALDS
01.2016 - 04.2018
- Planned and budgeted inventory accurately to provide three restaurants with resources needed to operate smoothly.
- Controlled costs to ensure shift costs remained within budgetary parameters.
- Recruited, interviewed, hired, and trained employees.
- Cross-trained existing employees to maximize team agility and performance
- Maintained a professional, organized, and safe environment for employees and patrons
- Completed nightly shutdown and inventory management for morning shift.
- Efficiently ran drive-thru to ensure average wait time did not exceed 1.5 minutes.
Education
Forklift Certification -
FiveStar Training
VancouverBBA -
British Columbia Institute of Technology
Vancouver2017
Skills
- Forklift Operations
- Team leadership
- Employee management
- Inventory management
- Warehouse Logistics
- Cost management
- Sales and marketing
- Adaptable & Fast learner
- Effective communication
- Problem solving and decision-making skills in fast paced environment
Timeline
Warehouse Manager
Costco
12.2023 - Current
MOVING TRUCK DRIVER
RONALDS RUBBISH
06.2020 - 11.2021
MANAGER ON DUTY
SAVE ON FOODS
09.2018 - 11.2019
RESTAURANT MANAGER
MCDONALDS
01.2016 - 04.2018
Forklift Certification -
FiveStar Training
BBA -
British Columbia Institute of Technology