Ashley Saucedo
Los Angeles
Summary
12 years of experience in the Transportation Industry. Expertise in managing client relationships in both English and Spanish, supporting strategic initiatives, and improving retention rates. Committed to leveraging strong time management and adaptability to drive business success.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
12
12
years of professional experience
Work History
Account Coordinator
Bridgeport Insurance Brokers Inc./Acrisure
Costa Mesa, CA
04.2014 - Current
- Coordinated client communications to ensure seamless information flow and service delivery.
- Managed project timelines and deliverables, improving client satisfaction through timely responses.
- Developed and maintained relationships with clients to enhance loyalty and retention rates.
- Assisted in preparing insurance proposals and policy documentation, ensuring accuracy and compliance.
- Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
- Supported senior account managers in strategic planning initiatives aimed at growing existing accounts or acquiring new business opportunities.
Education
High School Diploma -
Paramount High School
Paramount, CA06-2008
Skills
- Customer service
- Troubleshooting and problem resolution
- Customer service management
- Multitasking and organization
- Problem-solving
- Time management
- Multitasking
- Excellent communication
- Adaptability and flexibility
Languages
Spanish
Professional Working
English
Timeline
Account Coordinator
Bridgeport Insurance Brokers Inc./Acrisure
04.2014 - Current
High School Diploma -
Paramount High School