Ashley Salvador
Inglewood
Summary
Proven hospitality expert with a track record of enhancing customer satisfaction at Baja Cantina through exceptional service and strong multitasking abilities. Skilled in cash handling and fostering warm relationships, consistently ensuring seamless service transitions and efficient workflow. Demonstrates a strong work ethic and guest engagement prowess, contributing to a memorable dining experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Baja Cantina
02.2018 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Host
Baja Cantina
01.2016 - 01.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Venice High School
Los Angeles, CA06.2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Safe food handling
Certification
- ServSafe Food Handler's Certification
- Pacific Bartending School Certification
- Responsible Beverage Service
Languages
Spanish
Native or Bilingual
Timeline
Server
Baja Cantina
02.2018 - 02.2020
Host
Baja Cantina
01.2016 - 01.2017
- ServSafe Food Handler's Certification
- Pacific Bartending School Certification
- Responsible Beverage Service
High School Diploma -
Venice High School
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