ASHLEY SALAZAR
South Gate
Summary
Personable Service Representative in the Ambulatory department offering three years of experience resolving account and service concerns for customers. Experienced with patient coordination and administrative support in healthcare settings. Utilizes effective communication and organizational skills to manage patient interactions and streamline processes. Knowledge of healthcare systems and patient service protocols, ensuring high-quality support and care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Los Angeles, Ca
07.2022 - 04.2024
- Handled currency and credit transactions quickly and accurately
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times
- Followed procedures for safe food preparation, assembly, and presentation
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Medical Assistant
White Medical Group
Los Angeles, Ca
07.2023 - 11.2023
- Roomed patients
- Assisted podiatrist in diabetic patients’ foot care
- Hygiene cleaned and performed proper toe nail trimming
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Medical Assistant Program -
UEI College
09.2023
High School Diploma - undefined
South East High School
06.2022
Skills
- Specimen Handling
- Vital Signs & Measurements
- Take Medical History & Assist with Patient Forms
- OSHA Guidelines
- Medical Terminology
- Urinalysis
- Centifuge
- Butterfly Techniques
- Exam Room Set Up
- H & P Examinations
- Injections
- Rooming Patients
- Taking Vital Signs
- Customer service
- Teamwork and collaboration
Certification
CPR, Huntington Park, Ca
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
White Medical Group
07.2023 - 11.2023
Crew Member
McDonald's
07.2022 - 04.2024
High School Diploma - undefined
South East High School
Medical Assistant Program -
UEI College